New American Funding - Dallas, TX

Dallas, TX

4.75

(11,710)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,710)

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5 Star

86%

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The loan processing and communication during this phase was very poor. I had to get Kaleb back in the process to assist in getting information. Also, the actual loan and closing costs were significantly more expensive than estimate. Once NAF...

Reply from Kaleb Greenemeyer

March 19th, 2026 03:35 PM

Kert, I appreciate you acknowledging my efforts despite the challenges you faced during the loan process. I'm sorry to hear about the issues with communication and costs, which understandably affected your experience with New American Funding....

Great follow up

Reply from Carlton Kutas

March 19th, 2026 03:10 PM

I appreciate your comment on my follow-up, Amanda. Keeping the lines of communication open and ensuring all your concerns are addressed is important to me. If there's anything else you'd like assistance with, please feel free to reach out.

Jing was always very pleasant and quick to respond to any request I had. Our closing went very smoothly!

Anthony and Heather were great at communicating with me during the entire loan process. Anthony is very knowledgeable about everything and made sure I understood everything throughout the entire loan process. Very personable and seems to genuinely...

Reply from New American Funding - Anthony Herr...

March 9th, 2026 01:31 PM

I'm thankful for your review, Chase. It's good to know that the communication and clarity during the loan process met your expectations. Making sure you felt informed and supported is a priority for me. I'm glad to hear that you felt comfortable...

Anthony remembered me and had things in line to help me again. He was quick, efficient, and knowledgeable.

Reply from New American Funding - Anthony Herr...

March 9th, 2026 01:30 PM

It's great to be part of your experience once more, Beckie. I'm glad to know everything went smoothly and that my efforts were helpful for you. Being quick and efficient while sharing useful insights is what I always aim for. If you have further...

Very accessible. Very helpful.

Reply from New American Funding - Coddi Dean

March 9th, 2026 02:58 PM

I appreciate your feedback, Dennis. Knowing that you found my availability and assistance valuable means a lot. If there's anything else you need or if you have further questions, please don't hesitate to get in touch. Thank you for the opportunity...

Wayne took the time to explain the process and benefits of refinancing with the recommended direction of streamline refinance. Wayne made communication easily accessible as well.

Reply from Wayne Childress

March 19th, 2026 06:16 PM

I'm pleased to know that the explanation of the refinancing process and benefits was clear to you, Kathleen. Making communication easily accessible is something I strive for to ensure you feel supported every step of the way. If you have any...

Sean worked very hard for my clients throughout the prequalification period and through the closing. Although there were some challenges, he was able to help get them closed on time!

Nicole Caroentet was amazing and so supportive and always available! She is a true professional!

Reply from Nicole Carpenter

March 9th, 2026 01:55 PM

Paal, thank you for your positive review. I'm glad to hear that you felt supported and found my availability helpful. Being there for my clients is a priority. If there's ever anything more I can assist with, please feel free to reach out.

Yall were fast and reliable

Reply from Jonathan Lindsey

March 18th, 2026 03:56 PM

Landis, your feedback is appreciated. I'm committed to providing a fast and reliable service to all my clients. If there’s anything more I can do or if you have further questions, don’t hesitate to get in touch. Thank you for working with me...

971–980 of 11710

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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