New American Funding - Dallas, TX

Dallas, TX

4.75

(11,718)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,718)

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5 Star

86%

4 Star

3 Star

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1 Star

Ashley was professional and friendly. She was also extremely knowledgeable, thorough and especially responsive! In times like this, when many normal things are taking much more time, it’s nice to hear from the person you are working with to...

Great at explaining All of the inner workings about the process

My experience with Ben was wonderful. He could always answer my questions. The problem with the loan is when it went to Briana. She is a super nice gal wonderful to talk with. I do understand we did change our loan around but everyone we talked...

Kalee was mostly very wonderful. The only reason I gave her less than 5 stars was because she set an expectation of a 2-3 close time with no hassle. Other than Kalee, the whole thing was awful. My loan officer ignored questions, gave me wrong...

I contacted Farmer's Bank, who I found on Zillow. They had a great rate and I reached out to Kyle, because he had a lot of good reviews. Kyle spent time to review my situation and discuss rates, so I could choose the best option for me. I uploaded...

Reply from Owner

August 20th, 2020 12:00 AM

Thank you for the review Elaine! You were wonderful to work with and I'm very excited for the new mortgage you obtained through us. The process of obtaining clear to close did take longer than usual and I apologize for that; however we have...

A few minor glitches closing since I'm on the road frequently. The team went the extra mile and got the closing completed chasing me across the country. A+ effort.

Scott is SO knowledgeable and helpful. He makes himself available at ANY time.

Consistent communication from both Maddie and Anitha throughout the whole process made it easier to complete. They were great partners through the refi.

Kathy was proficient and professional. She responded quickly whether it was through email or a phone call. Excellent customer service.

Smooth process

9691–9700 of 11718

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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