New American Funding - Dallas, TX

Dallas, TX

4.75

(11,748)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,748)

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5 Star

86%

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Rachel and Kim were very responsive, open and easy to work with. They kept us in touch with the process every step of the way.

Reply from Rachel Brown

March 18th, 2024 12:58 PM

Thank you Arthur! I hope that your family enjoys being closer to family. I wish you the best in your new home!! Rachel

Great communication, made every step very simple.

Reply from Robert Maiale

March 27th, 2024 11:26 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Anthony is a wonderful young man and is very knowledgeable. He assesses each need and presents you with the best option and action plan making the home loan process enjoyable. I appreciate his effort and hard work.

Reply from Anthony Herrera

March 18th, 2024 01:36 PM

I'm truly grateful for your kind words, Irma. It brings me great pleasure to know that you found the home loan process enjoyable with my assistance. My primary goal is indeed to understand each client's needs and provide them with the best...

Coddi did an excellent job of communicating with us through the entire process. He was very quick to answer all of the questions we posed.

Reply from Coddi Dean

March 18th, 2024 12:16 PM

I'm thrilled to hear your positive feedback, Kathleen! Rapid and clear communication is something I strive for and I'm glad to know it made your & Jim's process smoother. If you have any more questions in future, remember I'm just a call or...

Helping me understand my financial goals ccan be reached.

Reply from Anthony Herrera

March 18th, 2024 01:35 PM

I'm incredibly grateful for your positive feedback, Travis. It was a true pleasure assisting you in understanding your financial goals and working towards achieving them. Your satisfaction is my priority at New American Funding. Thank you for...

Lack of communication. Hazel Thomas is the worst. The appraisal lady they sent out was a joke. Charged for an appraisal was never told this from the start. I was charged by my old mortgage for a payoff quote. I was charged by my bank for a...

Reply from Willie Hindman

March 24th, 2024 05:30 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Anthony Herrara made this experience understandable, sensible, relatively easy. I was nervous about it, but he helped me understand why this loan would be much better for me, our family and our circumstances.

Reply from Anthony Herrera

March 14th, 2024 04:17 PM

I'm overjoyed to hear that you found our process to be easy to understand and sensible, Gail. I know financial matters can be daunting, and it's always my aim to make it as clear and stress-free as possible for my clients. I'm glad I could...

Always attentive. Always available. Even on weekends!

Japen was incredibly informative and knowledgeable. He exuded professionalism when it mattered ,yet was still able to Joke and enjoy a conversation. It is very hard in today’s business world to come across someone who really knows what they’re...

Reply from Japen Clark

March 14th, 2024 12:57 PM

Thank you, John for your review. It really means a lot to me! My line is always open for your call anytime sir!!

Matt is great with communication. He listens to the clients needs and helps to keep things on track to close. We ended the transaction with happy clients that we know will refer their friends and family and come back for their future real estate...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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