New American Funding - Dallas, TX

Dallas, TX

4.75

(11,746)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,746)

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5 Star

86%

4 Star

3 Star

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1 Star

Everything about NAF was perfect a few years from now I will be reaching out to buy another home only using NAF

Reply from Carlton Kutas

April 20th, 2024 02:33 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Zain was really helpful with getting us started in the home buying process. Both him and Claudia were easy to reach when I had any questions or concerns. I appreciate all their help as a first time home buyer!

Reply from Zain Ali

April 20th, 2024 02:26 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

I felt it was very disjointed. I would send items to the portal and then get emailed that I needed to send it directly to the person. Why have a portal if you are not going to use what the customer uploads? Items sent were not reviewed right...

Reply from Hunter Hamm

April 20th, 2024 02:19 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Our experience with Mr. Dean was exceptional. He kept in contact with my husband for a year prior to us making the decision to refinance our home loan. From start to finish, he demonstrated remarkable patience, extensive knowledge, and unwavering...

Reply from Coddi Dean

April 8th, 2024 12:21 PM

Thank you, Lakeshia, for your kind words and generous rating. It was a pleasure working with you and Quan on your refinance. I'm pleased to hear that you found the process smooth and stress-free. The entire team at New American Funding, including...

Thể support they gave was great

Reply from Coddi Dean

April 8th, 2024 12:22 PM

I'm thrilled to hear that you found our support to be great, Horace! Your feedback and 5-star rating mean the world to us here at New American Funding. Always here to ensure you have the best possible experience. Thank you again for choosing...

Communication and willing to go above and beyond to help!

Reply from Alan Smith

April 6th, 2024 06:05 PM

I appreciate your kind words, Alex. It's always my top priority to provide exceptional service and make sure all your queries are addressed. I'm thrilled to hear that you felt I went above and beyond in our interactions. Your satisfaction is...

Paul is what made my experience great. He is thorough, attentive, responsive and knowledgeable. He answered all my questions with care and patience. I would and will recommend Paul to everyone I know that needs funding for future purchases...

Reply from Paul Alexander Jr

April 14th, 2024 04:22 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Japen Clark made it great

Reply from Japen Clark

April 10th, 2024 05:09 PM

Thank you for the review Sir. It was great to work with you! Call me anytime you need anything.

Excellent communication and advice. Very friendly and Doris made herself available at all times even on the weekend to work on our mortgage. Thank you

Reply from Doris Smith

April 13th, 2024 04:03 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Anthony was very personable and friendly. He explained things really well and helped us see just how much money we could save by refinancing for debt consolidation. He thoroughly communicated through each step of the process. He also gave us...

Reply from Anthony Herrera

April 2nd, 2024 09:19 PM

I'm truly humbled by your kind words, Marguerite. It was my pleasure to assist you with your refinancing needs and provide insights to help boost your credit scores. Your satisfaction is my top priority and I'm thrilled to hear that you had...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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