New American Funding - Dallas, TX

Dallas, TX

4.75

(11,742)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,742)

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5 Star

86%

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I wouldn’t say that it’s not memorable! It was fine! Hunter and Jem were both helpful and answered any questions we had. Email communications could use some work, in terms of proofreading formatting.

Reply from Hunter Hamm

June 14th, 2024 06:00 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Very easy process from initial application through closing and funding. Katie and Claudia communicated clearly on what they needed from me, and updated me often on what was happening with my loan/application. Total of 28 calendar days from...

Jordans communication and help throughout the process!

Clear communication, very helpful, answered all my questions in a very clear and timely manner. No complaints whatsoever.

Reply from Janelle Okuma - New American Fundin...

May 28th, 2025 08:29 PM

Thank you Michael! You were great throughout the whole process. I look forward to working with you again in the future!

Jimmy Franco has received a review with 5 star rating from AARON S

Rachel and her team were very open with communication, quick to respond and extremely helpful with my unique situation and cross state home purchase. I'm a first time buyer and I felt incredibly comfortable the entire time.

Reply from Rachel Brown

June 3rd, 2024 05:16 PM

Thanks Emily! Your recent referral was the ultimate thank you and vote of confidence. Please know that we are always here to help should you have any questions or concerns! I wish you all the best in your new home!! I hope to keep in touch!...

It was a horrible experience. I’ve contacted the veterans administration to find out why I was dismissed and they said I should have been accepted. Sounds like a bait and switch. I’ll let them investigate and see what happens. There was so...

Reply from Mobin Choudhury

June 12th, 2024 03:51 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Carlton is very personable. He is great at putting you at ease. He is very easy to talk to and ask questions. He seems like a great guy!!

Reply from Carlton Kutas

June 12th, 2024 02:40 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

John was very professional and kept us informed during the entire process. He was easily reachable via phone and responded quickly to his emails. I would definitely recommend him, and will be using him again for my future loans.

Reply from John Wash

June 1st, 2024 06:31 PM

Thank you so much for the glowing review, Christina. I am thrilled to hear about your positive experience. Being reachable and keeping my clients informed is a priority for me. I'm glad I was able to assist you with your loan process. I look...

More communication and updates.

Reply from Chris Nuckols

June 11th, 2024 05:24 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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