New American Funding - Dallas, TX

Dallas, TX

4.75

(11,742)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,742)

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5 Star

86%

4 Star

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1 Star

Rachel’s knowledge, responsiveness and tenacity. .

Reply from Rachel Brown

June 6th, 2024 06:27 PM

I'm absolutely thrilled to hear your positive feedback, Deb! I'm glad that my knowledge and responsiveness met your needs and expectations. Thank you for choosing New American Funding and for your 5-star rating. I'm always here if you need...

Anthony is such a help!!

Reply from Anthony Herrera

June 6th, 2024 02:28 PM

Thrilled to hear that you had a positive experience, Diane! It was truly my pleasure to assist you. Your feedback is greatly appreciated and it encourages me to continue delivering high-quality service. Thank you for choosing New American Funding...

Yes changing states and not been able to buy a house I a long time. Everyone was helpful with all the paperwork

Reply from Kevin McKinney

June 16th, 2024 02:41 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Anthony is hard working, conscientious, informed, and thorough. He is someone I will make a referral to my family and friends. Has more maturity and wisdom than many of his generational peers I am extremely happy with all of my dealings with...

Reply from Anthony Herrera

June 6th, 2024 12:04 AM

I'm absolutely thrilled to hear your positive feedback, Douglas! It was my pleasure to assist you and I'm glad that you found my work ethic and knowledge beneficial. I greatly appreciate your willingness to refer me to your family and friends....

A huge gap in communication between processing and myself. Unanswered emails, no phone calls back. Felt like I was put on the back burner

Reply from Bien Nguyen

June 15th, 2024 05:50 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

I loved how Ashley kept me informed all the way through and made sure with the repairs that needed to be done that got done. I couldn't have done it without her. I would definitely recommend her to others.

Reply from Ashley Dankenbring

June 15th, 2024 03:33 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Very attentive and quick with any issues that needed resolution. The process of buying a home was made simple. I thoroughly enjoyed and appreciated the process.

Reply from Kevin McKinney

June 15th, 2024 08:28 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Working with both Connor & Bilal was AMAZING! They are True Professionals, Iwork Construction and had No Clue about the Process of things going on with getting the Loan. They explained Everything to me in Layman Terms so I could Feel Comfortable...

Reply from Conner Routen

June 15th, 2024 03:46 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

My experience with Jordan Gardner was excellent. However, my experience with Cynthia, the loan processor, was quite poor. She sent documents to the title company late and because of the delays, The house closing had to be delayed by one day...

Reply from Jordan Gardner

June 14th, 2024 09:14 PM

Anthony made me comfortable and kept me current every step of the way. The process went smooth and faster than typical.

Reply from Anthony Herrera

June 4th, 2024 08:45 PM

I'm thrilled to hear that you found the process smooth and faster than expected, Amy. It was my pleasure to keep you updated at each step and ensure you felt comfortable. Your satisfaction is my top priority. Thank you for the positive review...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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