New American Funding - Dallas, TX

Dallas, TX

4.75

(11,740)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,740)

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5 Star

86%

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Answered all questions and made the process simple

Reply from New American Funding - Jesse Payne

May 28th, 2025 08:30 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

We were very blessed and grateful to all of the NAF Team! Thanks

Reply from Andrew Peters

December 9th, 2024 08:31 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

I closed 11/22/24. I was told that my wire transfer would be there on Wednesday the 27th it was not I was told the wire transfer should at least show up today November 29th it is not there I have bills that I have promised to pay today and...

Reply from Chris Nuckols

December 9th, 2024 02:36 PM

Donna, I'm truly sorry to hear about the complications you've experienced with the wire transfer and the portal. Once you provided us the CORRECT routing number we did get wire sent out that day.Please trust that your concerns are top priority...

My experience was very good and my loan lead Mr Franco kept in touch and responded to any questions that I had. The process went very smooth and I would consider Mr Cooper again for my needs.

Ashley and the whole team that worked with her were absolutely amazing!! I was in a rush to close and she got it done way sooner than I expected!!

Reply from Ashley Dankenbring

December 8th, 2024 02:56 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Coddi was great to work with, he was very helpful. I did not feel that Michael was truly on his A game. In my opinion, he dropped the ball a few times.

Reply from Coddi Dean - New American Funding

November 27th, 2024 07:42 PM

I'm really pleased to hear that you found my assistance valuable, Melissa. It's my aim to provide the best experience possible and your feedback is incredibly important. We strive for consistent performance throughout the loan process from...

Every thing was handled in a timley matter, all questions where answered at time they where ask. I have had 3 different business over the years having to deal with loan officers and Reinald is the best I have ever used . if i every need something...

Reply from Reginald Jean Louis

December 7th, 2024 06:50 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Zain started off communicating stronger than the average lender, until we had questions. I got the sense he became overwhelmed and was green. He started referring our questions out to other folks, giving us their name and number to call. So...

Every step I was taken care of

Reply from Hector Casales

December 7th, 2024 03:57 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

From the beginning of the transaction, Michael had great customer service and communication! You can tell by talking to Michael that he actually cares about his clients and isn't just looking to close the transaction. ! it was great working...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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