New American Funding - Dallas, TX

Dallas, TX

4.75

(11,721)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,721)

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5 Star

86%

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Overall, it was handled well.Unfortunately, there were some early in "lies", with an attempt to make a larger loan. With those, and the fact that they were "pressed for time" decisions, makes it somewhat unsatisfactory.There were details discussed,...

Reply from Mobin Choudhury

April 18th, 2025 02:15 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

At the beginning of the process I let him know I had only saved about $2100. Although, in the end, he made it happen, I don't think he took into account how much I would have for a downpayment. Especially towards the end, when the downpayment...

Reply from Zain Ali

April 18th, 2025 01:54 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

All interactions were handle with utmost professionalism and care to address all my specific concerns and needs during every step of the process.

Always available and very pleasant overall experience

Reply from New American Funding - Anthony Herr...

April 7th, 2025 02:12 PM

I'm thrilled to hear that you had a pleasant experience and found me always available to assist. Thank you for your kind words, Judy. It was a pleasure working with you.

I can sum up my experience with just two words... John Wash ! Great Job 👍

Reply from New American Funding - John Wash

April 7th, 2025 12:33 PM

I'm thrilled to hear that your experience was so positive. It was a pleasure working with you, and I appreciate your kind words. But what I enjoyed most was getting to know you during your home buying process.

Thank you for asking! What made my experience great was the excellent service, the attention to detail, and the warmth of everyone's welcome. It truly made me feel valued and comfortable. The overall atmosphere was fantastic, and everything...

Reply from Bien Nguyen

April 17th, 2025 01:24 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Rachel and her team were fantastic, this was our 4th home purchase and by far the best experience on the lender side. Communication as superb. We would certainly work with Rachel again and recommend her to anyone looking to secure a mortgage....

Reply from New American Funding - Rachel Brown

April 7th, 2025 03:41 AM

I'm thrilled to hear that your experience with us was the best yet. It was a pleasure assisting you with your home purchase, and I appreciate your kind words and recommendation. I look forward to the opportunity to work with you again.

Fees and added charges as process went were worrying.

Reply from New American Funding - Victor Carra...

May 28th, 2025 08:30 PM

Thank you for sharing your feedback, Bradley. I understand that fees and charges can be concerning. Please feel free to reach out directly so I can address any specific questions or clarifications you might need. Your satisfaction is important...

Great and communicate and resolving issues

Reply from Doris Smith

April 15th, 2025 04:56 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

John, worked very hard to get my client the right loan and get us to closing. I've sold well over 2000 homes and the lender experience can make or break a return client. John made this happen and was very attentive to everything my client needed...

Reply from New American Funding - John Wash

April 5th, 2025 02:30 PM

I'm glad to hear that the loan process went smoothly and that we successfully reached closing. It was a pleasure working with you and your client to ensure a comfortable experience. Thank you for your kind words and trust in my services. I...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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