New American Funding - Dallas, TX

Dallas, TX

4.75

(11,721)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,721)

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5 Star

86%

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I felt like Jordan was a local lender, his communication was amazing and the timing for everything was just perfect. Great job....

Clear and timely communications and feedback, professional yet cooperative and personalized interactions, and expedited processing.

Reply from Ryan Shults

May 11th, 2025 01:00 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

The process is tedious which is no one's fault. We had to havd money wired and we didnt didn't get the information until after 5 on a Friday with a Monday morning closing. the other agent didnt send our info until noon on Sunday. the agents...

Reply from New American Funding - Rachel Brown

May 1st, 2025 02:26 AM

Thank you for your feedback, Seth. I understand the frustration with the timing and communication challenges you experienced. While the process can be tedious, I apologize for any inconvenience caused. I will review the communication procedures...

Bailey was excellent. He always communicated well and helped is when many others let us down.

Reply from New American Funding - Bailey Maxfi...

April 30th, 2025 08:53 PM

Thank you very much for the opportunity to help!

THE CUSTOMER SERVICE WAS THE BEST . CONSISTENCY URGENCY AND COMMUNICATION.

Reply from Alejandro Gonzalez

May 10th, 2025 07:36 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

I thought Loni was great and easy to work with, the start of the process was super simple. However the hand off to Meghann was rough, several times I reached out just to get OOOs back emails for covering contacts where incorrect. I had all...

Reply from Loni Drake

May 10th, 2025 04:33 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

We really appreciated everyone coming together and getting things done. excellent service!!

Reply from Scott Ponick

May 10th, 2025 04:19 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Attentive, personable, knowledgeable, enthusiastic about helping me with my loan and saving money, easy to get in contact with, made the process very easy

Reply from New American Funding - Anthony Herr...

April 30th, 2025 03:49 PM

I'm thrilled to hear that you found the loan process easy and that my attentiveness and enthusiasm were beneficial in helping you save money. It was a pleasure assisting you with your loan, and I appreciate your kind words. Thank you for choosing...

The communication, professionalism, friendly, prompt, kept us updated step by step. 10/10.

Reply from New American Funding - Anthony Herr...

April 30th, 2025 02:56 PM

I'm thrilled to hear that you found our communication and professionalism to be exceptional. It was a pleasure to keep you updated every step of the way. Thank you for the perfect rating and your kind words.

Kyle was fast and professional, and was able to approve me for a loan when a traditional bank wouldn't. He answered all my questions thoroughly and I felt he took my concerns seriously. This process was alot, but we got through it with ease....

Reply from Owner

January 2nd, 2026 12:00 AM

Thank you so much for the amazing review! I’m really glad we were able to get you approved when others couldn’t, and I appreciate you trusting me through the process — especially with everything that goes into a loan. I’m thrilled the streamline...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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