New American Funding - Dallas, TX

Dallas, TX

4.75

(11,720)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,720)

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5 Star

86%

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1 Star

The ease of application. The comunications were excelent. Questions wsrs answered in a timely manner.

Reply from New American Funding - Coddi Dean

May 9th, 2025 08:11 PM

I'm glad to hear that you found the application process easy and the communication excellent. It was my pleasure to assist you and ensure your questions were answered promptly. Thank you for your feedback, and please feel free to reach out...

Everybody pulled together to get this loan approved and I appreciate all the hard work!

Reply from New American Funding - Anthony Herr...

May 9th, 2025 06:51 PM

I'm glad to hear that our team effort was successful in getting your loan approved. It was a pleasure working with you, and I appreciate your recognition of our hard work. Thank you for your feedback!

Cameron Torok was Great to deal with. Answered every question, very knowledgeable. Cameron went the extra mile in every way. Always returning calls & emails.

Reply from Cameron Torok

May 19th, 2025 05:16 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

This was my 3rd time trying to refinance. The other 2 companies couldn't figure out how to get past my student loans. Chris' experience and determination made tgis happen. He did an amazing job and I appreciate how hard he worked. This really...

Reply from Chris Nuckols

May 19th, 2025 04:12 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Extremely responsive communication and great follow up

Reply from New American Funding - John Stockst...

May 9th, 2025 02:11 PM

I'm thrilled to hear that you appreciated the responsive communication and follow-up. It was a pleasure assisting you, and I'm grateful for your kind words.

Mallory was given my file, and she made sure to reach out and introduce herseld and let me know that she is reviewing my file and going over it. Since looking it over, she reassured me that my pre-approval was good to go and that if we needed...

Reply from Mallory Jackson

May 19th, 2025 01:26 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The communication was great along each step of the process except for a small mixup with the home warranty that for some reason was not removed from the balance sheet at the closing at Lakeland Title. Other than that small mixup, both Jonathan...

Reply from Jonathan Lindsey

May 18th, 2025 11:37 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

We have reached out many times to Jesse with no luck. I have called his number on so many occasions and I have no call back. Then the number I called said it was no longer his phone number. We were supposed to receive our escrow check and have...

Reply from New American Funding - Jesse Payne

May 28th, 2025 08:30 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Thank you Matthew & the rest of the team

Reply from Matthew Hess

May 18th, 2025 05:23 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The process was painless and the communication by Patricia was more than adequate.

Reply from Tricia Nicholas

September 17th, 2025 08:08 PM

We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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