New American Funding - Dallas, TX

Dallas, TX

4.75

(11,720)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,720)

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5 Star

86%

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It was a smooth and fast process

Reply from New American Funding - Keilun Mille...

June 11th, 2025 03:44 PM

I'm glad to hear that the process was smooth and fast for you Mariatou. Thank you for choosing myself and New American Funding!

John it's very professional and friendly

Reply from John Wash

June 17th, 2025 04:02 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Agent's response to communication by phone.

Unpleasant is not a strong enough word to describe what the lender and his procesxor, Michelle Huebner put a buyer client through. The client, who was my buyer client as Realtor, received terrible coaching--it any at all. Throughout the transaction,...

Patricia was very quick to respond and so was the entire team. They kept me updated on everything. They were their for any questions I had & our loan closed in under 21 days.

Reply from Tricia Nicholas

September 17th, 2025 08:08 PM

Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...

Jesse has been our loan officer twice now. We would gladly work with him again. He made us feel taken care of. Thanks Jesse!

Reply from Jesse Payne

June 16th, 2025 04:43 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

He ansered all my questions in a comprehensive way and was avaliable to support in all the needs during the process.

Reply from Carlton Kutas

June 16th, 2025 03:27 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

All communication was done via email in the middle of the night. It took a month longer to close than estimated and because of that we missed opportunities to get things done to the hose on a cheaper rate and are now looking for a new contractor....

Reply from Damon Chung

June 16th, 2025 02:16 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Very prompt and efficient service.

Jesse Oropeza and Stacey Arndall worked diligently, with kindness and courtesy throughout our process. They both were very prompt in responding to my many questions and also in follow-up and status on our application. Greatly appreciate Jesse...

Reply from New American Funding - Jesse Oropez...

June 6th, 2025 06:34 PM

I'm thrilled to hear that you had a positive experience with both Stacey and me during your process! We were happy to assist with your questions and provide timely updates on your application. Thank you for your kind words and appreciation.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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