New American Funding - Dallas, TX

Dallas, TX

4.75

(11,720)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,720)

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5 Star

86%

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1 Star

The team is very responsive and explains everything very well throughout the process. I'm extremely pleased with the whole process a d glad I choose them for my refinanc.

Reply from Alejandro Gonzalez

July 4th, 2025 01:50 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Closing costs and fees were too much. Everything else was good.

Reply from New American Funding - Coddi Dean

June 24th, 2025 12:32 PM

I appreciate your feedback, Craig. I understand your concern about the closing costs and fees. Please know that we strive to provide clarity and transparency throughout the process. If you have any further questions or need assistance, feel...

Kyle was very helpful through our process and was always available for questions and to help walk us through it all. Communication was always clear and open which made us feel at ease while closing on our new home.

Reply from Kyle Norris

July 3rd, 2025 05:34 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Thank you both, David Tidwell and Stephanie Mijares for all of your patience and support. You made the process significantly easier. Thank you very much.

Reply from David Tidwell

July 3rd, 2025 03:15 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Carlton was responsive and a great communicator. He was professional in his approach and provided great advice. Never hesitated to answer nor deflect any questions I asked.Regard Carlton as an asset with this purchase and will recommend his...

Reply from Carlton Kutas

July 3rd, 2025 02:31 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Kaleb was excellent to work with. knowledgeable and always made himself available to talk to

Very fast and efficient.

Reply from Starr Henderson

July 2nd, 2025 02:17 PM

Scott was easy to contact, speak with and he explained what was happening in a timely fashion.

Reply from Scott Ponick

July 2nd, 2025 11:15 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Unfortunately, my first-time homebuyers had a frustrating experience. Most updates, documentation, and key requests came in after business hours, making the process stressful. On the morning of their scheduled closing—Friday at 11 AM—the loan...

earlier reponse on emails

Reply from New American Funding - Chris Nuckol...

June 21st, 2025 06:38 PM

We appreciate your feedback regarding email response times. We are committed to improving our communication, and your input is invaluable in helping us serve you better. If you have any further concerns or questions, please feel free to reach...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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