New American Funding - Dallas, TX

Dallas, TX

4.75

(11,714)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,714)

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5 Star

86%

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In the early stages of loan shopping, I asked for loan estimates with specific parameters such as term length, zero discount points applied, a range of down payment options, and comparisons of VA vs. conventional. On at least one occasion,...

Reply from Jordan Gardner

November 12th, 2025 05:06 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

a was fup until closing. There were multiple checks that were issued to be sent to us to pay off our lenders, but we weren't given a tracking number and information on how the checks were to be delivered. The loan was funded on Friday and we...

Reply from Janelle Okuma

November 12th, 2025 03:49 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Starr always git back to me and answered any questions.

Reply from Starr Henderson

November 12th, 2025 03:23 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Clint was very personable! Made talking with him feel like talking with an old friend. He was very helpful and willing to explain things in a was that didn't feel condescending.

Reply from Clint Stroble

November 12th, 2025 03:06 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

The process moved quick and easy with very little issues. Anthony Herrera was very helpful and informative.One thing I would recommend is to require a signature for the FEDEX package containing the pay off checks because mine was left at my...

Reply from New American Funding - Anthony Herr...

November 3rd, 2025 01:42 PM

Gina, thank you for sharing your experience. I'm glad to hear that the process was mostly smooth and that you found my assistance helpful. I understand your concern about the FedEx delivery, and I appreciate your suggestion regarding signature...

Jesse made me feel like he was working on my best interest. He kept me well informed throughout the entire process and everything went smoothly. I couldn't have asked for a better experience

Reply from New American Funding - Jesse Oropez...

November 2nd, 2025 04:12 PM

Cliff, it was a pleasure to serve you again! Have a great rest of your year. :)

Bien has always been very communicative and helpful.

Reply from Bien Nguyen

November 11th, 2025 04:51 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Appreciate all the help!

Reply from New American Funding - Anthony Herr...

November 1st, 2025 04:09 PM

I'm glad to hear my assistance was helpful, Tiffany. If you have any more questions or need further support, feel free to reach out anytime.

It was painless and a overall great experience. Everything went as Joanna said.

Reply from Joanna Ward

November 11th, 2025 03:56 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Staff went above and beyond to make a great experience

Reply from John Trayler

November 11th, 2025 03:32 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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