New American Funding - Dallas, TX

Dallas, TX

4.75

(11,702)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,702)

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Nicole provided me with a great home buying experience. Fantastic knowledge, industry experience and an overall wonderful person.

Reply from Nicole Carpenter

August 25th, 2026 03:22 PM

Oliver, thank you for your kind words. I'm happy to hear that my knowledge and experience helped make your home buying journey a positive one.

He did everything he could to help us get our loan through He always there for us night or day and weekends He returned our calls right away and kept us updated on the process

Reply from John Stockstill

September 3rd, 2026 02:04 PM

Nancy, I'm glad to hear that I could be there for you throughout the loan process. It's wonderful to know that my availability and updates were helpful. Please feel free to reach out if you have any more questions or need further assistance....

Colin was professional, responsive and proactive! I appreciated his efforts to help me and my family secure a solution that met our needs.

Reply from Colin McCarty

September 3rd, 2026 01:37 PM

Katherine, I'm grateful for your kind words about my professionalism and responsiveness. It's rewarding to know that I could assist you and your family in securing a solution that fits your needs. If there's anything else I can help with, please...

John was good. The process with many things coming up last minute and having to change closing multiple times was troublin. As the real estate agent , had I known some of these things I could have solved them prior to being an issue. Luckily,...

Seems knowledgeable. Kept in touch.

Reply from New American Funding - Anthony Herr...

August 24th, 2026 01:24 PM

Thank you, Angela, for your feedback. I'm glad to hear that you found me knowledgeable and that I was able to keep in touch throughout the process. If you have any further questions or need assistance, please feel free to reach out.

Kept us well informed throughout the entire loan process

Reply from Hunter Hinton

September 2nd, 2026 08:42 PM

David, I'm thankful for your feedback and glad to know that you felt well-informed throughout the loan process. Keeping you updated is important to me, and I appreciate your trust in my services.

We could not have asked for a better lender than Nicole! From start to finish, she was extremely timely, communicative, knowledgeable, and trustworthy. She kept us updated every single week, answered all of our questions, and made the entire...

Reply from Nicole Carpenter

September 2nd, 2026 05:22 PM

Madison, I'm so grateful for your kind words and recommendation. It's wonderful to hear that you felt supported and well-informed throughout the home buying process. Ensuring a smooth experience for my clients is always my top priority. Thank...

Reply from Nicole Carpenter

August 25th, 2026 03:27 PM

Madison, I'm so grateful for your kind words and recommendation. It's wonderful to know that you felt supported and informed throughout the home-buying process. Keeping you updated and easing any stress is always a priority for me. Thank you...

the communication was great all the way up till the week before closing i never got a notice of some missing files or information till a day before closing and it got pushed back a time or two but other than that it was great

Reply from John Golobic

September 2nd, 2026 01:46 PM

Justin, I'm pleased to hear that overall communication was great. I apologize for any inconvenience caused by the last-minute notice about missing files and the delays in closing. Please reach out to me directly if you have more to discuss...

Rachel really cares about her buyers and it definitely shows! She always remains on top of her purchase files & is always available to jump in with explanations and/or answers.

Reply from New American Funding - Rachel Brown

August 22nd, 2026 03:29 PM

Lynda, thank you so much for taking the time to write a review for me! I am so flattered that you referred a family member to me. I look forward to working with you again soon!

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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