New American Funding - Dallas, TX

Dallas, TX

4.75

(11,713)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,713)

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5 Star

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Working with my loan officer, Anthony, was a truly great experience. He communicated clearly and consistently, making sure I understood every step of the process. I was nervous about taking this step, but he made me feel comfortable and confident...

Reply from New American Funding - Anthony Herr...

December 16th, 2025 03:23 PM

I'm really glad to hear about your positive experience, Whitney. Knowing that you felt comfortable and understood each step of the process is important to me. I strive to provide clarity and support, so it's rewarding to know that my efforts...

Tricia was great and thank you for closing the deal! My experience with Elisa through this process was frustrating and caused unnecessary stress. I'll stop with that.

Reply from Tricia Nicholas

December 26th, 2025 09:08 PM

Fred, I truly appreciate your kind words and I'm glad I could assist in closing the deal. I'm sorry to hear that you experienced frustration during the process. Your feedback is important to me, and if there's anything further you'd like to...

Ownership and solution to potentially resolve an issue would have made the experience better. Kevin was not rude. We had a nice convo/introduction and a common interest with his daughter being in the same state that my client and I reside in....

Reply from Kevin McKinney

December 30th, 2025 03:40 PM

Love Realtor reviews, thanks for taking the time to reiterate your experience, doesn't look like you share any blame for the week long delay. Noted and I will make sure to communicate more clearly in the future.

John had his work with me as I was a first time buyer that had no idea what I was getting myself into. I appreciate the time he took with me and how throughly he taugh me each step along the way to closing. Great guy and definitely recommend...

Reply from John Trayler

December 25th, 2025 06:28 PM

I'm truly grateful for your kind words, Braxton. It was a pleasure working with you and guiding you through your first home buying experience. I'm glad that the process felt clear and informative for you. Thank you for sharing your recommendation,...

Dealing with Clint, even when the speed bumps got in the road, he was able to work very diligently to smooth everything out

Reply from Clint Stroble

December 25th, 2025 05:35 PM

Jay, I'm glad to hear that I could assist you effectively through the challenges. It's important to me that things went smoothly for you. If you have any further questions or need assistance, please don't hesitate to reach out.

Poor communication between team members and losing paper work/mixing up paper work. Having to point out simple errors and errors constantly . Poor communication between team members title team and realtor. over all confusing and frustrating...

Reply from Naomi Aceves

December 25th, 2025 03:47 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Communication could be

Reply from Isaac Cater

December 25th, 2025 03:37 PM

I appreciate the feedback, James. Understanding where communication might have been lacking is important to me, and I'm here to address any specific concerns or questions you have. Please feel free to reach out directly so we can discuss how...

Guidance and support was great, she was available and so helpful when we had a little miscommunication.

Reply from Naomi Jackson

December 25th, 2025 03:26 PM

I'm pleased to hear that the guidance and support provided were helpful, especially during the moments of miscommunication. Being available to assist is important to me. If you ever need more help or have additional questions, please feel free...

Naomi Is the best loan officer I have ever delt with. Made my dream home a reality. Your organization is lucky to have her. A true treasure that companies look for in employees. She is priceless and deserves a raise for what she brings to an...

Reply from Naomi Aceves

December 25th, 2025 08:04 PM

I truly appreciate your heartfelt feedback, Kyle. It means a lot to know I could play a role in helping you achieve your dream home. Your kind words about my dedication and service are very encouraging. Thank you for taking the time to share...

Communication

Reply from John Golobic

December 25th, 2025 06:24 PM

I appreciate you taking a moment to leave your feedback. If there's anything specific you'd like to discuss about your experience, I'm open to hearing more and assisting however I can.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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