New American Funding - Dallas, TX

Dallas, TX

4.75

(11,712)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,712)

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5 Star

86%

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1 Star

Carlton really goes out his way to make things easy and convenient, explains things, always responds, he does everything he can to make his customers happy.

Reply from New American Funding - Carlton Kuta...

December 19th, 2025 05:11 PM

Always a pleasure Carl, thank you for the feedback and looking forward to seeing what you do with the place!

At the beginning, the communication and teamwork was great. Then he disappeared from the transaction all the way through closing.

It was a smooth experience, very professional personnel, communicative, and reliable. i'm So grateful with Jennifer and Sydney!!

Reply from Jenniffer Burse

December 29th, 2025 08:36 PM

I'm glad to hear that you found the experience smooth and that the professionalism and communication met your expectations. Your gratitude is appreciated, and it was my pleasure to assist you alongside Sydney. If there’s anything else you need,...

He answered my questions

Reply from Wayne Childress

December 29th, 2025 06:55 PM

Thanks for taking a moment to share your experience. I'm glad I could assist with your questions. If there's anything else you need, don't hesitate to reach out.

Jonathan was always available when needed and even though we ran into a few issue,?he was able to clear them up and get them resolved in a timely manne so we could close the dea! Great job Jonathan!!

Nicole was great to communicate with and kept me updated on the status of the loan. Great NAF experience from an agent perspective!

Reply from Nicole Carpenter

December 18th, 2025 02:55 PM

I appreciate your feedback. Keeping you informed about your loan status is a priority for me, and I'm glad to hear you had a positive experience with New American Funding. If there's anything more you need or if you have any questions in the...

knowledge of loan process

Reply from Reginald Jean Louis

December 29th, 2025 06:34 PM

Thank you, Margaret, for highlighting my knowledge of the loan process. It's important to me that I provide clear and helpful guidance. If there's anything more I can assist you with, please don't hesitate to reach out.

Issac was wonderful and Lena was awesome as well

Reply from Isaac Cater

December 29th, 2025 04:59 PM

Thank you for sharing your positive experience, Bethany. It's great to know that you were pleased with the assistance you received. If there's anything more I can do for you or if you have any further questions, feel free to reach out at any...

The communication was great

Reply from New American Funding - Anthony Herr...

December 18th, 2025 12:04 AM

I'm glad to hear that the communication met your expectations, Amber. Making sure you feel informed and supported is important to me. If you have any further questions or need assistance in the future, please feel free to reach out.

Transparency about underwriting

Reply from Starr Henderson

December 29th, 2025 03:52 PM

I appreciate your feedback, Syvira. Transparency in underwriting is very important to me, and I'm glad this aspect stood out to you. If there are any specific questions or additional details you'd like to discuss, please feel free to reach...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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