New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Austin and Lee were both on top of everything. They communicated everything every step of the way and kept us informed. Always returning phone calls the same day and responding to emails swiftly. I would definitely recommend Austin and Lee...
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Reply from Austin Davis
March 16th, 2026 04:02 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Communication with the processor would have made this a very good experience, but was unfortunately not that. We understand severe weather and family issues arose. Everyone has their own lives and things happen out of our control. However,...
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Reply from New American Funding - Robby Goudes...
March 3rd, 2026 08:13 PM
Hi Adam and Shayla,I apologize for the poor experience with our processing area. We do strive to get every loan to closing on time, and I sorry that yours was delayed. Thanks for the honest feedback! I will be in touch if rates come down further...
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Getting answers when I send an email, text or voicemail. She was very responsive up until the time the appraisal was requested then it was very difficult to get a hold of her.
Reply from Diana Lombard
March 13th, 2026 03:11 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Steve Sickler and Lori Gordon were professional and very helpful and kind. I enjoyed working with them both.
Reply from Steven Sickler
March 13th, 2026 07:41 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
SHE TOOK OVER MY LOAN AND WAS AMAZING. SHE ANSWERD EVERY PHONE CALL AND EMAIL. SHE KNEW WHAT SHE WAS DOING AND I HAD FULL CONFIDENCE IN HER AND JACUELINE. THEY WORK AMAZING TOGETHER.
Reply from Kat Lee
March 13th, 2026 07:17 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Fast and easy process
Reply from Michael Seago
March 12th, 2026 08:50 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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Antonio Worley
Took almost 2 months to get money. had to send same docs multiple times .
Reply from Antonio Worley
March 12th, 2026 01:50 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Blake Persisted through whatever challenges we were faced
Kat was great to work with. She made me feel like she was looking out for my best interest.
Reply from Kat Lee
March 11th, 2026 05:22 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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New American Funding - Bryan Anstandig
Level of communication and hand holding especially for a new home owner was great
Reply from Bryan Anstandig
March 11th, 2026 04:54 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
951–960 of 14549
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing