New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,549)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

Search Reviews

Write a Review

4.78

(14,549)

Filter by Date

Range

Filter by Rating

5 Star

88%

4 Star

3 Star

2 Star

1 Star

The communication from the beginning was awesome.

Reply from Jeff Valley

March 20th, 2026 07:09 PM

I'm pleased to hear that the communication met your expectations, Yvonne. It's a priority for me to keep the lines open and clear from start to finish. If you have any more feedback or questions, feel free to reach out to me anytime.

process was smooth

Reply from Bryan Smith

March 20th, 2026 03:37 PM

I'm glad to hear that you found the process smooth, Roxane. Ensuring a seamless experience is something I strive for. If you need any further assistance or have questions in the future, I'm here to help. Thank you for your feedback.

She kept us informed

How very professionalism of everyone, was during the process. Taking the time to explain things that I didn't understand from start to finish. Keeping me up to date whats required of me at all times which produced a great outcome.

Reply from Brad Pugh

March 20th, 2026 02:23 PM

I'm pleased to know that you felt supported and well-informed throughout the process, Thommie. It's important to me that all your questions were addressed and that you were continually updated. I'm grateful for your feedback, and if there's...

Alex is always helpful with our interest reduction process, he reaches out when are elligible for our next reduction! He is always so friendly and great to work with!

Reply from New American Funding - Alex Rebolle...

March 10th, 2026 02:20 PM

It was a pleasure working with you again Heather! Thank you for the kind words.

was very good service thanks a lot guys

Reply from Kip Weston

March 20th, 2026 02:08 PM

I appreciate your thoughtful review, Saher. I'm pleased to hear that you were satisfied with the service I provided at New American Funding. If you have any future questions or need assistance, feel free to reach out. Thank you for your support!...

Nathan was bery prompt to respond!

We were able to purchase a home in our affordable asking range and with mortgage so low we can pay our home off fast.

Reply from Jeff Valley

March 20th, 2026 08:53 PM

It's great to hear that we were able to find a mortgage solution within your budget that aligns with your goals, Sarah. If there's anything else you need or if you have any questions in the future, please don't hesitate to reach out to me.

Went good

Reply from Jeff Valley

March 19th, 2026 06:46 PM

Thank you for your feedback, Eric. If there's anything else you'd like to share or discuss, please feel free to reach out to me directly.

COMMUNICATION! We had to wait an extra week to close due to issues on NAF's side with our appraiser and had to appraisals completed, which NAF attempted to charge us for. We only found out 36 hours before our third closing date that we had...

Reply from Arnold Esparza Garcia

March 19th, 2026 03:08 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

911–920 of 14549

About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer