

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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He was honest and straightforward with me and explained the process well end for me to understand
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
Thank you for taking the time to leave a review, Jacob. I'm pleased to hear that you found my approach to be honest and straightforward. At New American Funding, we believe in clear communication to ensure a smooth process for our clients....
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Arnold was professional and very responsive. He walked me through the whole process and made everything incredibly simple!
when I had a question I called Andria S. and she always answer or call me right back.
Patient, friendly, knowledgeable, responsive.
Terrible communication. No contact for 30 days. then I had to initiate only to have a response of sorry, we cannot help. Once I called Mgr, he was able to get the ball rolling again and barely made it in before lock rate went up. Even the underwriter...
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Professional, helpful, available
Reply from River Robertson
September 13th, 2023 01:35 PM
I'm sincerely thrilled to hear that you had a 5-star experience, Miguel! Your positive feedback regarding my professionalism, helpfulness, and accessibility is greatly appreciated. It's always my goal to provide top-notch service at New American...
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Julie in processing was way more "hands on" with this transaction. Once I was "signed up" I got automatic canned emails and pushed to processing.
Kat had great communication in the beginning of the transaction. As the transaction continued she didn't return my calls. It was somewhat frustrating as a realtor to not get a call back 3 days before settlement. I appreciate all her hard work...
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Quick and efficient during the process
Reply from River Robertson
September 13th, 2023 01:35 PM
I'm thrilled to hear you had a positive experience with us, Miguel. At New American Funding, we always aim to be quick and efficient during the process. Your 5-star rating validates our efforts, and I am appreciative of your feedback. Looking...
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8371–8380 of 14592
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing