

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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The status updates of the loan steps, and timely communication with Mike and Shae was exceptiona! .
Reply from Mike Bolach
May 13th, 2026 04:55 PM
I'm glad to hear that you found the status updates and communication with both Shae and me to be exceptional. Keeping you informed throughout the loan process is important to us. If you have any further questions or need assistance, please...
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From the very beginning, Blake ensured that I understood not only the process but also home loan jargon that I was unfamiliar with. He went above and beyond to find the best path forward for me to find my perfect home!
Reply from Blake Freeman
May 13th, 2026 06:44 PM
I'm grateful for your kind words, Ryain. It’s appreciated to hear that I could help you understand the process and navigate the home loan jargon. If you need any more assistance on your journey, feel free to reach out to me.
Communication and clear advice
Reply from Steven Sickler
May 12th, 2026 09:01 PM
Douglas, I appreciate your kind words about the communication and advice you received. I'm glad I could provide clarity throughout the process.
Ducan was very patient and knowledgeable .
Reply from Duncan McCorquodale
May 4th, 2026 01:16 PM
Good morning, Paul, thanks for your review, it's important that I know how satisfied you were with my service. The process of lending today is sometimes difficult, and your loan definitely had a few hurdle. But, we persevered and got it done,...
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Mr Ben Arcellana work fast and he understands me,the all team work with me Mr Ben Arcellana 100% recommended to anyone, he was patient,respectful, responsible, thank you to the all
Reply from Ben Arcellana
May 12th, 2026 05:24 PM
Thank you, Yslande, for sharing your experience. I'm pleased to know that you felt understood and supported by both myself and the team. Your recommendation means a lot, and if there's anything else I can assist you with, please don't hesitate...
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Matt was awsome would 100 percent recommend him to everyone i know
Reply from Matt Carr
May 12th, 2026 03:30 PM
Thank you for the recommendation, Sean. I'm happy to hear that you had a positive experience. If there's anything more I can do for you or your friends, just let me know!
Ease of process
Reply from Brian Kimball
May 12th, 2026 03:01 PM
I'm grateful to know that you found the process easy, Gale. Your satisfaction is important to me, and I'm glad I could assist you at New American Funding. If you have any more feedback or need help in the future, feel free to reach out.
Elizabeth is very nice and responsive. She was very helpful throughout the transaction.
The easy process and communication between everyone.
Reply from Joe Oteri
May 12th, 2026 02:25 PM
Torris, I'm pleased to know that the process was easy and the communication seamless for you. It's important to me that you had a positive experience with everyone involved. If there's anything more I can assist with, feel free to reach out....
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Incompetence was displayed at all levels. Inabiliy to communicate unless I specifically reached out. Withheld information even when specifically asked for. Miscalculated taxes EVERY SINGLE TIME even when they were advised of the details by...
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Reply from India Mitchell
May 12th, 2026 02:14 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
651–660 of 14548
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing