New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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New American Funding - Mychael Fields
Mychael Field went above and beyond for my family to get our Property. Mychael never over promised & or double talked. Mychael has Great Customer service skill. Mr Field confidence made me know from day one (He was the right person for the...
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New American Funding - Novi | Consumer Direct
Super supportive for the whole process…Prompt return of emails and phone calls.
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Zack Bazzi
Great response time.
James and Samuel were great to work with. They took care of our needs in a timely and profession manner. As a real estate agent myself, I have dealt with many lenders, and James has been one of the best to work with for my personal mortgage!...
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Stefan Japowicz
I was able to contact and talk at any time without having to leave a message and wait for return calls
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Marino Torres
Super fast service
long processing period, inaccurate numbers for final funding of loan, causing a withdrawal after closing doc signage. Two different times for notary scheduled for closing docs. EST 2-3 months too close.
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
Thank you for your review, Khalfani. I sincerely apologize for the issues you experienced with the loan processing period and closure. New American Funding strives for prompt and accurate service and it seems we fell short in this instance....
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A customer service representative should always show empathy and be willing to entertain all the customer’s questions. Truth should always be told when responding to customer questions
Everything, communication, patience etc
Reply from River Robertson
September 13th, 2023 01:38 PM
I'm truly grateful for your kind words, Rayon. It's always rewarding to hear that my work has been appreciated. Your review means a lot to me and New American Funding. I strive to provide the best service possible, including clear communication...
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Adam Gonzalez
You made it so easy to get it done. Hopefully, we can work together again. I will call you again if I want to see if I can get my rate lower. You were very helpful.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing