New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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From the beginning of Doug's involvement there was issues. First sign was forms were filled with incorrect information including social security number, Doug wanted me to sign anyways which I refused. Forms that he requested and were submitted...
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Kat was very responsive to any questions that I had. She was very clear and upfront about the details or my loan and communicated any changes very clearly. Overall very professional and a lovely person to be handling my mortgage application....
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River worked with me from day one for a year. He always called and kept me informed every step of the way. When I would call him he responded with out hesitation. River is very professional, pleasant, knowledgeable and surpassed customer service....
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Reply from River Robertson
September 13th, 2023 01:22 PM
I'm deeply moved and grateful for your kind words, Sherlyn. It was an absolute pleasure working with you throughout the year. Having the chance to assist you and keep you informed each step of the way was personally rewarding. I strive to provide...
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Drew was very willing to assist me with my home buying adventure. Drew was thorough in emails and phone calls and really helped me to understand the home buying process.
I felt comfortable asking Rick as many questions as I needed to ask. I felt very comfortable calling him whenever I needed as well. He always had an open line of communication. Very much appreciated this.
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New American Funding - Novi | Consumer Direct
Becky has been wonderful to work with. She is prompt in getting back to me and creative on getting my second property financed and at a very low rate. I would highly reccomend using her.
River was very helpful, responded to all of my questions in a timely manner, very informative and professional. I was very happy to work with him.
Reply from River Robertson
September 13th, 2023 01:38 PM
I'm truly grateful for your kind words, Robert! I aim to provide the best service possible and I'm pleased to hear that I was able to help you in a timely and professional manner. Your satisfaction is my top priority and hearing feedback like...
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Moe Hoballah
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Moe Hoballah
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Communication was really good.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing