New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Communication was awesome! Kept me informed every step of the process. Answered all of my questions, even the ones I felt dumb having to ask. Would definitely recommend the company and these agents.
Reply from Michael Seago
June 1st, 2026 03:33 PM
Tammy, I'm grateful for your positive feedback on the communication throughout the process. It's important to me that all your questions were answered, and I'm pleased to know you felt well-informed. Thank you for recommending New American...
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Took the time to explain in detail.\n So I can understand as a first time homebuyer, and had no knowledge of the procedure. Maybe feel very comfortable. And understanding the process always took the time to explain.So I can understand steps...
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Reply from Billy Gardner
June 1st, 2026 04:48 PM
Thank you for sharing your experience, Kenneth. I'm pleased to know that I could make the process comfortable and understandable for you as a first-time homebuyer. If you have any more questions or need further assistance, please feel free...
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Elizabeth always took the time to translate every single email in German ❤️❤️❤️that helped us a lot!!
Reply from Elizabeth Vazquez
June 1st, 2026 08:56 PM
Sabine, I'm grateful for your kind words. I'm pleased to hear that translating emails into German was helpful for you. Your positive feedback means a lot to me.
Kat was great and answered every question even when the question didn't make sense. I greatly appreciate her willingness to help at all times of the day.
Reply from Kat Lee
May 29th, 2026 08:22 PM
Adam, thank you for sharing your experience. I'm glad to know that I could assist you with your questions and be available when needed. If there's anything else I can help with, don't hesitate to reach out.
Fast and easy, but use different appraisers in the future......
Reply from Michael Seago
May 29th, 2026 06:56 PM
James, I appreciate your feedback on the process being fast and easy. I understand your concern about the appraisers and will consider this for future improvements. If you have more thoughts to share, please reach out to me directly.
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I was always able to contact Brad for all questions and help with documents.
Reply from Brad Pugh
May 29th, 2026 05:52 PM
I'm grateful, Lois, for sharing your experience. It's good to know you found it easy to reach out to me for questions and document assistance. If there's anything else you need or want to discuss, please feel free to contact me.
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Russshlawn Lee
Staff is very personable , professional and approachable.
Reply from Russshlawn Lee
May 29th, 2026 04:21 PM
Marilyn, I'm pleased to hear that you found the staff personable, professional, and approachable. Thank you for your kind words, and if there's anything else I can assist you with, please let me know.
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Russshlawn Lee
Customer service was really good thank you
Reply from Russshlawn Lee
May 28th, 2026 05:09 PM
Tommie, I appreciate your kind words about the customer service. If there's anything more I can assist you with, please let me know.
Johnas was excellent to work with! Very knowledgeable and friendly and extremely responsive. I would recommend Johnas and NAF to anyone.
Reply from Johnas Bouier
May 28th, 2026 02:37 PM
Thank you, Zachary! I'm pleased to hear you found my assistance knowledgeable and friendly. Your recommendation means a lot, and I’m glad I could be responsive to your needs.
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New American Funding - Ben Arcellana
Ben was very friendly and helpful throughout the entire process and answered any questions we might have. He was a pleasure to work with!
Reply from Ben Arcellana
May 28th, 2026 02:19 PM
I'm glad to hear that you found me friendly and helpful, Ian. It was a pleasure working with you as well. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
581–590 of 14548
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing