

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Better communication with staff...everybody works in different time zones...very stressful experience!
Reply from Jay Sedrowski
June 18th, 2026 04:54 PM
Georgia, I appreciate your feedback and understand that working across different time zones can be challenging. I'm committed to improving communication to ensure a smoother experience for you in the future. Please reach out to me directly...
read more
This was our first time going through this process, so I didn't know what to expect. I understand that many people are buying homes every day. Dan was great; he took the time to explain the process to me. When I emailed and called, he would...
read more
First, I will say that Michael was a lot better than my initial loan officer but i would have liked my calls to have been answered when i call them especially considering this was my wife's an I first time refinancing a home. It just seemed...
read more
Reply from MICHAEL BIGLEY
June 18th, 2026 01:48 PM
Larry, thank you for sharing your experience. I'm glad to hear that I was able to improve upon your initial experience, but I apologize for any inconvenience caused by the delays in communication. I understand how important timely responses...
read more
The overall process while very stressful, was ultimately worth buying our first house.
Reply from Brett Sackman
June 18th, 2026 03:11 PM
I'm glad to hear that the process was ultimately rewarding for your first home purchase, Craig. I understand the stress involved, and I'm pleased to have been a part of this important step in your life.
Logan was very easy to talk to and was very responsive. He made the loan experience smooth and easy.
Reply from Logan Mead
June 18th, 2026 03:21 PM
I'm glad to hear that you found the loan experience smooth and easy, Jordan. It's great to know that my communication was helpful to you. If there's anything else I can assist with in the future, please let me know.
Arnold and Shirley were awesome . They treat you like family 🎉😊
Reply from Arnold Esparza Garcia
June 18th, 2026 06:26 PM
Thank you for your kind words, Mark. I'm glad to hear that you felt treated like family by Shirley and me. If there's anything else we can do for you, feel free to let us know.
Always available to answer any questions. so glad we went with NAF instead of a more traditional lender
Reply from Laura D'Andrea
June 17th, 2026 02:42 PM
Navit, I'm glad to hear that my availability was helpful to you and that choosing New American Funding was a positive experience. If you have any more questions or need assistance in the future, feel free to reach out.
Elizabeth !
Reply from Elizabeth Vazquez
June 17th, 2026 03:36 PM
Kenneth, thank you for your positive rating! If there's anything specific you'd like to share or discuss about your experience, please feel free to let me know.
Arnold was very responsive and I felt he had the clients best interest. He remained calm when things wete a bit crazy trying to scramble near the end and I appreciate his honesty and kindness. Thanks Arnold
Christine Buff
Nathan was supportive, explained the details a guided me well throught the process.
Reply from Nathan Cohen
June 16th, 2026 06:05 PM
Lukas, I'm happy to hear that you felt supported and well-guided through the process. If you have any more questions or need further assistance, please feel free to reach out to me.
491–500 of 14547
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing