New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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From the start, Justin was friendly and thorough in explaining the process of being preapproved. He was patient as I navigated the new terms and expectations. He acknowledged the work I had done in maintaining my finances in order to be able...
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Reply from Justin Conte
June 24th, 2026 04:17 PM
I'm pleased to hear about your positive experience, Joanny. It's great that my explanations and acknowledgment of your efforts were helpful during the preapproval process. If you have any more questions or need further assistance, please don't...
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Nathan was always quick to respond to all of my questions. He was extremely professional, transparent and helpful along the way, making buying our home much less stressful than it could have been.
Reply from Nathan Cohen
June 23rd, 2026 08:29 PM
Bailey, I'm pleased to know that my responsiveness and professionalism contributed to a less stressful experience for you while buying your home. Your kind words about transparency and helpfulness mean a lot to me. If there's anything else...
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The individuals who worked with me were incredibly patient. I am not comfotable working with digital documents and i was never made to fell inadequate. It would be great for the future to tweak the proess with something like a tutorial on the...
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Reply from Laura D'Andrea
June 23rd, 2026 06:22 PM
Thomas, I appreciate your feedback and am glad to hear that you felt supported throughout the process. Your suggestion for a tutorial is valuable, and I'll consider ways to make the experience even smoother for clients who are less comfortable...
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Johnas he is so amazing and I really appreciate him to help us to get through the process of getting the house done and the process is very smooth, Thank you Johnas New American Funding, Highly recommended.
Reply from Johnas Bouier
June 23rd, 2026 08:29 PM
I'm glad to hear that the process went smoothly for you, Ernalyn. I appreciate your kind words and recommendation. Thank you for choosing New American Funding!
Steve and Ana both kept us in the loop on every stage of our refi. Both Steve and Ana are very knowledgable about all things mortgage.
Reply from Steven Sickler
June 23rd, 2026 06:52 PM
Wendy, I appreciate your kind words about how Ana and I kept you informed throughout your refinance. It's great to know that our knowledge helped you feel confident in the process. Thank you for sharing your positive experience!
worked with me thought out the year to make sure i I got what I needed
Reply from New American Funding - Arnold Espar...
June 23rd, 2026 06:06 PM
I'm pleased to hear that I could support you throughout the year, Zion. If there's anything else you need, feel free to reach out.
Robert, Jem, and Katherine were amazing. The issue was with underwriters who circled around and around reverifying Things that were already verified. The process took 3+ months. They constantly requested the same information over and over....
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Reply from New American Funding - Kat Lee
June 22nd, 2026 05:40 PM
Logan, I'm sorry to hear about the difficulties you faced during the refinancing process. It’s concerning to learn about the repeated requests and communication issues you experienced. I appreciate your patience and understanding, and I encourage...
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was on top of everything in fact, he was way ahead of the game. He had my clients fully underwritten before we were even under contract. His communication was seamless and it was just very smooth and great experience to work with him. Would...
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He and his team of processors worked dillingently to put the transaction together for my client.
Clear and accurate timelines would have been better. Prior to starting the process timeline was discussed as important. We were often in the dark, delay after delay, lots of unnecessary addendums had to be made to the contract due to lack of...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing