

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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It’s almost cliche to rate excellent on each category of a survey, but Michael Li and his team excelled in every way. They were straightforward, efficient, knowledgeable, and very professional during the entire process.It's a testament to the...
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Reply from New American Funding - Kellie Turos...
August 7th, 2023 05:16 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Alec made a shacky buyer deal happen, amazing job!
On the general whole I received timely and courteous service. I was treated as an individual rather than a number. When I had questions they were answered. Options were provided to lower my overall interest percentage. I also really appreciate...
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Highest level of expertise and professionalism. Excellent follow through on all aspects of transaction and communication with my client and myself.
Unfortunately I could not give others on the team the same positive review.
Reply from Joseph Dugan
August 31st, 2023 07:34 PM
I'm thrilled to hear that you had a positive experience working with me, Stan. I always strive to provide the highest level of expertise and professionalism, and I'm glad to hear that I succeeded in your case. I regret that your interactions...
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Blake did a great job
The Care I received how things were handled was wonderful, and how they made things a lot easier for me to live now I appreciate it so much they went beyond because they cared
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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It ended in a successful and positive transaction
Reply from New American Funding - Drew Vogl
April 25th, 2025 10:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Christopher Trombley and Emily Harris were on top of everything every step of the way. Each telephone call or email was kind and efficient and they made us feel at ease from the very first step. They made the dream of me owning my parents home...
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Reply from Christopher Trombley
August 4th, 2023 06:59 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
First time buyer my experience was amazing great team
Reply from Blake Freeman
August 4th, 2023 05:27 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
I received consistent communication directly from the mortgage professional and loan processor so I always felt I knew the status of my loan, e-mail questions were answered very promptly and this whole experience was smooth. Very satisfied.
Reply from Adam Klimecki
August 4th, 2023 02:41 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing