

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
one was a tough one. But Logan hung in there and we finally got it closed. We have a very happy family.
Good communication and any questions I had were all answered
Reply from Eric Paterson
July 14th, 2026 06:10 PM
Antonio, I'm pleased to hear that you found the communication good and that your questions were all answered. If there's anything more I can do for you, please let me know.
Duncan was very helpful explaining all steps clearly and being patient with all the questions we may have had
Reply from Duncan McCorquodale
July 14th, 2026 05:43 PM
Marsha, I'm pleased to know that my explanations and patience were helpful to you. Please don't hesitate to reach out if you have any more questions in the future.
Quick responses-kept me informed throughout-long process from contract to closing but all good
Easy to talk to easy communication relatively quick process
Reply from Jeff Schenk
July 6th, 2026 02:38 PM
Ralph, I'm glad to hear that you found the communication easy and the process relatively quick. Thank you for your kind words and for choosing New American Funding.
Overall really great guidance abd responsiveness from Matt. We felt well taken care of the whole time and I'd highly recommend Matt to anyone looking for a loan
Reply from Matt Carr
July 13th, 2026 02:07 PM
Thank you, Bryan, for your kind words. I'm pleased to know that you felt well taken care of and found my guidance helpful. If there's anything else I can do for you, please feel free to reach out.
My loan officer Logan Mead took a vacation during my closing. Said he could do things with my budget, which was untrue switched all the numbers on a Friday two days before closing. $8000 increase up my monthly payment then no communication...
read more
Reply from Logan Mead
July 13th, 2026 08:14 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Alex was great!! He made everything possible for me to fix my credit and get approved for my HELOC. Very patient, helpful and available to answer any questions I had. I strongly recommend him for any financial needs you need!!
read more
Reply from New American Funding - Alex Rebolle...
July 6th, 2026 12:32 PM
Thank you for the kind words Napoleon! It was great working with you!
Michael is always easy to work with and prompt with any responses. Very professional and always finds a way to get things done.
Reply from Michael Seago
July 13th, 2026 02:48 PM
Lindola, thank you for your kind words. I'm glad to hear that my professionalism and promptness have made your experience a positive one. If there's anything more I can assist with, feel free to let me know.
What made it great was how they stayed with me during the whole process. It wasn't easy waiting on the irs transcripts. We pulled it out in the end. Without the support from them it wouldn't have happened!
Reply from Logan Mead
July 13th, 2026 08:36 PM
I'm really happy to hear that my support made a difference for you, James. Navigating the process can be challenging, and I'm glad we were able to work through it together. If there's anything else you need in the future, please don't hesitate...
read more
371–380 of 14547
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing