New American Funding - Novi | Consumer Direct's Cover Image
New American Funding - Novi | Consumer Direct in Novi, MI

New American Funding - Novi | Consumer Direct, MI

Novi, MI
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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • for
    Zachary Mayhew
    SFTP
    D
    Darvin L
    Indianapolis, IN
    Posted on December 26th, 2023 05:09 PM
    Quick and very responsive
    Reply from Zachary Mayhew
    April 22nd, 2025 02:50 AM
    So happy everything worked out for you, Darvin! I enjoyed working with you on the purchase of your home!
  • G
    Gary P
    Beech Grove, IN
    Posted on December 25th, 2023 07:37 PM
    Everything went well
    Reply from New American Funding - Courtney Min...
    February 26th, 2026 11:35 PM
    I'm thrilled to hear that everything went well, Gary! Your positive feedback means a lot to me and the entire New American Funding team. We always aim for a smooth and successful experience, and it's rewarding to know that we hit the mark for...
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  • C
    Corey B
    Flomaton, Alabama
    Posted on December 24th, 2023 08:03 PM
    Communication was excellent had flexible hours to meet my availability from work. Great people to work with!
    Reply from River Robertson
    December 24th, 2023 08:07 PM
    Thank you Corey, for your wonderful review and the perfect rating! I'm thrilled to hear you had a positive experience with our flexible hours at New American Funding. Open communication is a high priority for us, and I'm glad we met your expectations....
    read more
  • for
    New American Funding - Novi | Consumer Direct
    Encompass
    D
    Donald S K
    Temple, GA
    Posted on December 24th, 2023 03:36 PM
    Brad always answered my questions and was very professional.
    Reply from Brad Pugh
    April 27th, 2024 06:48 PM
    I'm genuinely grateful for your kind words and the perfect rating, Donald. It's always rewarding to hear that my professionalism and commitment to answering your questions were appreciated. Rest assured that at New American Funding, we will...
    read more
  • C
    Calvin L
    Battle Creek, Michigan
    Posted on December 24th, 2023 03:04 PM
    River was very responsive throughout the entire process, he had an answer for all of our questions he made sure we understood anything and everything about the process, I would recommend River to anyone who is interested in buying their home,...
    read more
    Reply from River Robertson
    December 24th, 2023 08:07 PM
    I truly appreciate your kind words, Calvin. It was a pleasure guiding you through the process and ensuring you understood every step. It's wonderful to hear that you had a great experience with me at New American Funding. Hearing that you would...
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  • B
    Briar C
    Arlington, OH
    Posted on December 24th, 2023 12:43 AM
    Was very responsive to all questions
  • K
    Karen M
    Enterprise, Alabama
    Posted on December 23rd, 2023 05:38 PM
    River's exceptional attentiveness and unwavering support made a significant impact on my homebuying journey. He patiently guided me through the entire process, from the application stage to its completion, demonstrating remarkable dedication....
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    Reply from River Robertson
    December 24th, 2023 08:09 PM
    I am genuinely moved by your kind words, Karen. Your review means a lot to me and the entire New American Funding team. I am thrilled to hear that my efforts significantly contributed to your homebuying journey. My primary goal has always been...
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  • R
    Reide P
    Muskegon, Michigan
    Posted on December 22nd, 2023 07:59 PM
    Easy to work with and made it simple.
    Reply from River Robertson
    December 22nd, 2023 08:04 PM
    I'm delighted to hear about your positive experience, Reide. Guiding customers like you through a simple, efficient process is my top priority at New American Funding. I sincerely appreciate the 5-star rating and your kind words. If you have...
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  • for
    New American Funding - Bassel Ibrahim
    Encompass
    P
    Pamela K C
    Atlanta, GA
    Posted on December 22nd, 2023 03:34 PM
    Poor communication and inability to reach someone who can assist is a huge drawback. There should always be a back-up person assigned when the assigned person can't respond due to scheduled time off or sick leave, etc. There were atleast 3...
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    Reply from Bassel Ibrahim
    April 19th, 2024 05:02 AM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • D
    Donna J B
    Howell, MI
    Posted on December 21st, 2023 11:37 PM
    Scott was always available and knowledgeable of the status of my loan. He’s such a friendly guy and genuinely made the process easier. Couldn’t praise him more than I do.
    Reply from New American Funding - Scott Sheedy
    February 26th, 2026 11:52 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing