New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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I had a wonderful experience with my mortgage loan officer, Arnold, from New American Funding. They offered competitive rates, communicated transparently, and provided efficient and supportive service. Arnold demonstrated expertise, offered...
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Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Ruth and Crystal were AMAZING!! They were both very communicative and did an outstanding job keeping me in the loop of where we were in the process. Bravo to those two ladies! My issue was with underwriting. I feel as though it took forever...
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Reply from Ruth Danielson
June 15th, 2024 06:23 PM
I'm delighted to hear that you had a positive experience with me and Crystal, Jason. We strive to keep our clients informed and satisfied every step of the way. I apologize that you had less than a stellar experience with our underwriting department....
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He was very helpful through the entire process!
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
I'm so pleased to hear that you found the process smooth and helpful, Kelsey! Your satisfaction is my top priority, and I’m delighted to know I lived up to your expectations. Thank you for choosing New American Funding and sharing your experience....
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He made it a very smooth transaction.
Reply from Robby Goudeseune
June 17th, 2024 11:53 AM
Thanks Angela, right back at cha!!!
Ruth was great a communicating and was on top of it. We closed on time and the process with her went very smoothly.
Reply from Ruth Danielson
June 15th, 2024 02:49 PM
Thank you so much for your kind words, Nicole. I'm delighted to hear that you found our communication effective and the process smooth. It was a pleasure assisting you through the closing process. Your satisfaction is my highest priority, and...
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New American Funding - Novi | Consumer Direct
Loan officer greatly helpful and made me feel confertable
Reply from Jon Ware
June 24th, 2024 11:53 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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New American Funding - Novi | Consumer Direct
Peter Grant is one of the most professional LO's in the Business. People say buying a home is the most stressful process they have ever gone through however I never even had that thought. This was the most stress free process I've ever had...
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Reply from Peter Grant
June 24th, 2024 04:09 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Arnold replied promptly and was always willing to help with estimates and information during our search process. He was professional and also personable throughout our communication. I was uncertain about applying for a loan with a company...
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Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
This is my second mortgage with New American and they were excellent both times. They answered all my questions in a timely manner and were knowledgeable about everything.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Although some aspects weren’t clearly communicated as I would have hoped, it was good for the most part.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing