

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Ruth and Crystal were great to work with, very responsive and understanding of moving things quickly and efficiently.
Reply from Ruth Danielson
September 28th, 2024 05:18 PM
I'm thrilled to hear about your positive experience, Alan. Your feedback is greatly appreciated. Crystal and I always strive to provide prompt and efficient service. Thank you for choosing New American Funding, and I look forward to assisting...
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Scott is very knowledgeable about the industry. He listened to my wants and needs and provided me with the best option. This process was very quick and super easy. I basically provided my needs then sent in documents and signed things when...
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Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Good communication, clear responses and multiple ways to contact and process documents and information. On the negative side, the process took forever (like 3 months) despite us providing requested information within hours or next day.
Reply from Mike Bolach
October 7th, 2024 05:12 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Christopher was able to save me a couple of thousand dollars on closing costs
Reply from Christopher Trombley
September 27th, 2024 02:06 PM
Thanks for your review, John. Enjoy your new vacation home in WV!
Robby was great from the first phone call. My credit needed some work to make the loan happen and he helped every step of the way to make this possible. Extremely grateful for his help and support!
Reply from Robby Goudeseune
September 27th, 2024 12:32 PM
Thanks for the kind words, Amy! I will call you in a few weeks to see how things went with the move. I will also be in touch when it is time to lower your rate!! Robby
He was patient and kind person with a positive thoughts
Reply from Joe Braga
October 6th, 2024 02:34 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Logan was knowledgeable, personable, and efficient. She was always available during on and off work hours to answer questions and to help coordinate between applicable parties. Big thank you to Logan, her manager and support team. Because of...
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Reply from Logan Burke
October 5th, 2024 07:51 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
We worked with Scott in the past with a refinance. He's a person with integrity, commitment, and transparency. We appreciate his attention to detail and high level of professionalism. He listened to our needs and provided a seamless process....
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Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Made things very easy and had great communication.
Reply from Jay Johnson
October 4th, 2024 12:43 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
They were just very welcoming and friendly, made it feel easy to ask questions and concerns which was great since I've never bought a home before.
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing