

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Robby made our experience great, he went above and beyond for us. He did thinks like noted our schedules so not to call to late in the evening as we get up super early for work. He answered all our questions quickly and spoke to us with respect....
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Reply from Robby Goudeseune
October 1st, 2024 02:43 PM
Thanks Sarah and David, we appreciate your feedback and I especially appreciate your kind words. I truly enjoyed helping you get your new home!
Fantastic communication - fast! and gets the job done for our clients.
A lot of things made Kat the perfect lender for us. Her knowledge of the industry is obviously incredibly helpful but what made it so great to work with Kat was that we never felt like “clients”. She was always available and constantly reassuring...
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Mike knew things that we had never heard of before when it came to a VA loan. That was impressive and he is very knowledgeable across all aspects of the process. We will be using him again in spring for our son’s first home! Very happy we found...
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Reply from Mike Hyman
October 10th, 2024 08:16 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Could not get quick enough responses on what the delays were for the refinance. The closing date kept getting pushed back with little to no explanation of as to why.
Reply from Mike Bolach
October 8th, 2024 02:59 PM
We definitely faced unexpected challenges on your loan that caused delays but I am glad we were able to complete it. Thanks again for the opportunity.
Christopher is sweet, knowledgeable, accommodating and just a great person. He helped us purchase our first home together as a couple then walked us through the refinance process with ease. I’ve bought many houses but I will never use anyone...
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Reply from Christopher Trombley
October 3rd, 2024 01:52 PM
Thank you for the review Amanda, I love working with you and Kerry!
Christopher is great!! So helpful, kind, and pleasant!
Reply from Christopher Trombley
October 3rd, 2024 01:52 PM
Thanks Kerry, I appreciate that you have provided me with the opportunity to be your lender. :)
Bryan is an expert at his craft - he is exceptional in every way and we recommend him whenever possible.
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thank you!
Communication and follow up was great . Went above and beyond. Great service all around.
Reply from Christopher Visich
October 9th, 2024 02:59 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Matt made the entire process easy for me. I have a lot of responsibilities as a single mom and it’s easy to get overwhelmed in the home buying process. Matt was amazing from the beginning to the end. He really eased my stress and he took care...
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Reply from Matt Carr
October 8th, 2024 10:25 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing