New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

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Excellent service

Reply from Joe Braga

April 9th, 2025 03:04 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Nicholas and Diana went above and beyond to ensure everything to comfort me when I had concerns or didn't understand something. Even after hours I still received emails and just genuine care to resolve and issues or answer questions I had....

Reply from Nicholas Lopez

April 9th, 2025 02:26 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Great customer Service, professional answered my questions.

Reply from New American Funding - Diana Lombar...

February 26th, 2026 11:39 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Crystal was amazing. She made herself available throughout the full process and was very responsive.

Reply from Crystal Murray

April 8th, 2025 10:02 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Friendly, cordial, professional Easily accessible Continually kept me informed of progress and addressed any clarifications immediately to provide the loan best suited for my needs

Reply from New American Funding - Alex Rebolle...

February 24th, 2026 10:23 PM

Thank you for the kind words Joe! You were a pleasure to work with!

Being able to ask questions and get answers

Reply from Alexis Martinez

April 8th, 2025 02:05 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Answer my phone inquiries and email promptly.

Matt was excellent, he really cared about us and as new homebuyers he wanted to educate us to make us feel comfortable buying our first home.

Reply from Matt Carr

April 7th, 2025 05:10 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Had a good experience with my loan officers . They answered all my questions and made sure I understood every stages we were in. They also made the process smooth !

Reply from Matthew Kashat

April 7th, 2025 04:22 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Everyone that I dealt with (Schuyler and Kristin) was knowledgeable and available. They made a potentially stressful process easy.

Reply from Schuyler Jackson

April 7th, 2025 03:52 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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