

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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when i was stressed you made it happen
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
I wanted to check with three lenders when I started my home buying process. I checked with my current lender, a local lender, and for the third I looked online. I found NAF on Forbes Best Mortgages List - ranked #1. I found is easy to upload...
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Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
I had the pleasure of working with Arnold Esparza as the loan officer for one of our mutual clients, and the experience was outstanding from start to finish. Arnold was consistently responsive, professional, and truly dedicated to making the...
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Michael was amazing, everyone was great. I had a bit of an issue getting with the senior manager in California a few times. only a day one time.... Other than that everything was amazing. Definitely would work with you guys again 100%
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Michael was very engaging and informative. We always knew where we were in the process and what to expect next.
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Malcolm responded quickly to all of our questions and was able to get us closed on time! Communication was awesome!
Reply from New American Funding - Malcolm Arri...
April 1st, 2025 02:26 PM
I'm pleased to hear that you were satisfied with the communication and the timely closing of your process. It was a pleasure assisting you, and I appreciate your feedback. If there's anything more I can do for you in the future, please don't...
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A very open and personal line of communication that was very appreciated.
Reply from Crystal Murray
April 11th, 2025 12:24 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Matt was also available to answer any questions I had.
Reply from Matt Carr
April 10th, 2025 05:11 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Courtney was responsive, helpful and patient from the beginning of the process. We really enjoyed working with him.
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
I'm thrilled to hear that you found the process responsive, helpful, and patient. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing New American Funding.
It felt that throughout the process, Chris always had my best interests in mind and he explained things in a way that a first-time home buyer would easily understand. Chris did a phenomenal job at guiding me through The process, and my realtor...
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Reply from New American Funding - Christopher ...
March 31st, 2025 02:27 PM
Thank you for the review, Alec. It was an absolute pleasure working with you. Congrats on your new home!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing