New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

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Matt made the process easy and followed thru to see our Costs were as promised

Reply from Matt Carr

May 12th, 2025 03:09 PM

I'm thrilled to hear that the process was easy for you and that everything went as promised. It was a pleasure assisting you at New American Funding. Thank you for your kind words.

Alec is the best to work with for home loans and knows how to explain things clearly. There's a lot of moving parts with the process and I've worked with him twice now. He worked quickly to get me over the finish line both times. If I need...

Reply from Alec Manoogian

May 12th, 2025 03:14 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Professionalism Great communication Things were completed in a timely manner Very professional

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Because Joe is honest all the time with me. Support me with confidence even though when I stressed and lost hope, he always said don't worry everything will be fine. Thank you again Joe thank you, thank you. Thank you to the entire team New...

Reply from Joe Braga

May 12th, 2025 01:16 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Simple and communicative.

Reply from New American Funding - Joseph Dugan

May 2nd, 2025 11:25 AM

I'm glad to hear that you found the process simple and communicative. It was a pleasure assisting you, Adam. Thank you for your feedback and for choosing New American Funding.

very easy to work with

Reply from Logan Burke

May 11th, 2025 07:56 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Ever more involved requests from underwriting, some times conflicting requests, duplicate efforts The entire process seemed like a grueling full time job with an unreasonable boss.

Reply from New American Funding - Mike Bolach

May 1st, 2025 07:45 PM

Mike, we faced some unique challenges but was glad we overcame these obstacles and completed your loan. Pleasure working with you. Thanks again.

Everything was handled efficiently and went smoothly.

Reply from Christopher Visich

May 11th, 2025 01:46 PM

Just dealing with one person through the whole process would have been nice.

Reply from Mike Hyman

May 11th, 2025 02:34 AM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Communication was terrible. Crystal never replied to multiple calls and emails. I was told: "She doesn't deal with Realtors."

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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