New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Alec was very communicative and helpful to client. He was reachable and responded promptly. It was a pleasure working with Alec and I would highly recommend his services and New American Funding to others. Bonnie Hanson, JMG
for
New American Funding - Kristi Riley
Kristi was available to answer any question I had and provided me with the best scenarios to get the house I wanted. She went above and beyond and was everything I expected in a loan officer. I will definitely recommend her to anyone I know...
read more
Alex made the process very seamless. He kept us informed as we moved through the loan process and was always available if we had questions.
Reply from New American Funding - Alex Rebolle...
February 24th, 2026 10:23 PM
Thank you for the kind words Peter! You were a pleasure to work with!
Ive worked with Dre and the American Funding Team before. They are very professional and diligent with the loan process. My clients also shared they had a great experience and would reccomend the aDrew and the team in the future.
for
New American Funding - Novi | Consumer Direct
I would not recommend New American Funding. I also would not recommend our loan officer Ruth Danielson. They constantly failed at communicating with us about our loan status. We would go days without hearing back from them. Because of this...
read more
Reply from Owner
May 25th, 2025 12:27 AM
Hello Jason, we regret to learn of your recent loan experience with us. We would like to speak with you directly to discuss this matter in further detail and have the opportunity to address your concerns accordingly. Please contact our Corporate...
read more
The whole experience took us almost 5 months. Along with having to extend our closing date by 2 months. She also berated me on many phone calls. She also provided false hope. Many of our phone calls were sidelining the topic of our loan and...
read more
Reply from Ruth Danielson
June 6th, 2025 09:28 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
for
New American Funding - Kristi Riley
Great customer
Reply from Kristi Riley
June 3rd, 2025 02:43 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
I have nothing but great things to say about the New American funding team. From begining to end the whole process was made easy. The team was so quick and efficient in getting the paper work done. I am a first time home buyer and I have heard...
read more
Reply from Alec Manoogian
June 3rd, 2025 02:43 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Laura was knowledgeable, readily available and easy to communicate with. She worked hard to make my loan happen in an efficient and timely way!
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Blake and Kristen were awesome. They were patient with me and went above and beyond to satisfy my needs and evenyually closing on my loan. They were available on weekends whenever I had a question. Even though my experience was great they were...
read more
Reply from Blake Freeman
June 2nd, 2025 05:14 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
2241–2250 of 14561
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing