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New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

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1 Star

Sam was very easy to get in contact with when I had questions or concerns. He made sure to go out of his way to help me get my first home .

Reply from Sam Alhumdi

September 8th, 2025 02:05 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Sam Alhumdi was great, if I had any problems, which I'd say there were a couple issues, Iit certainly wasnt with Sam.

Reply from Sam Alhumdi

September 8th, 2025 03:18 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Malcolm Arrington, was a awesome sales representative. He was always helpful and encouraging. Letting me know that things would work out and they did. Thank you so much.

Reply from New American Funding - Malcolm Arri...

August 29th, 2025 11:46 AM

Thank you, Debbie, for your kind words. I'm happy to hear that you felt supported and encouraged throughout the process. It was a pleasure to assist you, and I'm glad everything worked out. If you ever need further assistance or have questions...

They were responsive to my emails and phone calls and provided supportive information.

How good the communication was.

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Cynthia was a great communicator throughout our recent transaction, and we were happy to have her on our team. We encountered a couple of minor issues along the way, which Cynthia was able to troubleshoot and resolve, finding a solution that...

New American Funding - Novi | Consumer Direct has received a review with 5 star rating from Coleen B

Ruth was so very helpful throughout this whole process even when it got difficult. she always answered the phone and we had great communication I will be reaching out to her for future clients!

Reply from New American Funding - Ruth Daniels...

August 28th, 2025 12:19 PM

I appreciate you sharing your experience, Coleen. It means a lot to know that I was able to support you, even when things got challenging. Maintaining open and effective communication is something I strive for, and I’m glad it made a difference...

Robby was prompt, personable, and really did a great job answering questions or getting the answers along the way.

Reply from New American Funding - Robby Goudes...

August 28th, 2025 12:27 PM

Hi Emily, congrats on your new home! It was a pleasure to work with you and your Mom to get this done!

The loan officer is very knowledgeable and ensured I understood all the processes of getting my loan, and the process team worked very hard to get my funds approved in very short time, I will recommend to all my friends and family.Thanks!Soneanong...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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