

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Matthew got left with pieces of my loan which got difficult to get approved. But when he restarted my new loan, he problem solved and made things happen. Im glad I stuck with him. His effort to help my family and I was 110%. Thank you guys.
Reply from Matthew Ferguson
September 19th, 2025 02:10 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Is all great!
Reply from Christopher Visich
September 19th, 2025 02:08 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Easy communication
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Alex is Awesome!! Had a great experience working with him! He explained everything and answered every question I had! Really appreciate this guy and his outstanding service! Highly recommend!
Reply from Alex Blome
September 18th, 2025 02:02 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Kat kept up updated and explained everything every step of the way. We did have some delays but she was resourceful in helping up getting our refinance closed. Thanks Kat
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Alec is very knowledgeable, professional and personable, he had the ability to reassure me when I felt overwhelmed. He is a joy to speak with. Thank You so much Alec!
Reply from Alec Manoogian
September 17th, 2025 11:07 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
While the approval process through closing was fast and easy with great contact to keep all parties updated, I don't feel we got the best rate available and the reasoning didn't make sense.
Reply from Jeff Valley
September 17th, 2025 03:34 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
We made it to closing!
Reply from New American Funding - Ben Arcellan...
September 8th, 2025 11:26 AM
Thank you so much for the survey!
Very helpful throughout the entire process
Reply from Jeff Valley
September 17th, 2025 01:35 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Rick was always available to answer any questions or concerns I had even on weekends. He always kept me in the loop of the whole purchasing process. He was rooting for me the whole way. I appreciate everything he has done for me.
Reply from Rick Hara
September 17th, 2025 11:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing