New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Malcolm was pleasant and sufficient. He stayed on top of his tasks making sure everything was completed accordingly and on time.
Reply from New American Funding - Malcolm Arri...
September 8th, 2026 05:27 PM
Thank you for your positive feedback, LaTasha. I'm glad to hear that my efforts to stay on top of tasks and ensure timely completion were appreciated. It was a pleasure working with you and congratulations to our client.
Most everything was great. Our only complaint was that our closing date was not well communicated. We were told for a couple of weeks that our closing date was 9/4 and then around the end of August it was moved up to August 31st, we were just...
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Reply from Christopher Trombley
September 18th, 2026 02:07 PM
Dustin, I'm sorry to hear about the communication issue regarding your closing date. While I'm glad that most of your experience with New American Funding was positive, I understand the importance of clear communication in such matters. Please...
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Mr.Brad was very polite and patience and very informative during the whole process and honest we were very pleased
Reply from Brad Pugh
September 14th, 2026 08:40 PM
Patrice, I'm glad to hear that you found me polite, patient, and informative throughout the process. Your satisfaction means a lot to me, and I'm thankful for your kind words. If there's anything else I can help with, please let me know.
Expedient service and communication.
River was great to work with during our home buying process! He was always available whenever we had any questions and made sure we were always kept in the loop of where things stood throughout the process. His communication was top notch and...
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Reply from River Robertson
September 8th, 2026 12:27 PM
Matthew, I'm grateful for your kind words about my work during your home buying process. It's great to hear that my communication and efforts helped make the experience smoother and faster for you. Thank you for trusting me to assist with such...
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Excellent treatment.
Reply from Arnold Esparza Garcia
September 17th, 2026 02:16 PM
I'm glad to hear you had an excellent experience, Jose. At New American Funding, it's important to me to provide the best service possible, and I'm pleased I could assist you effectively.
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Justin was super friendly and was always in touch. He even went in to the office on a saturday to do the verbial part of the loan. really enjoyed working with everyone on the team.
Reply from Justin Conte
September 17th, 2026 08:59 PM
I'm glad to hear you enjoyed working with me and the team at New American Funding, Michael. It was my pleasure to assist you, and I'm happy I could be available when you needed help.
Service was great! Team all worked together and got it done. Way to go!
Reply from New American Funding - Alex Rebolle...
September 10th, 2026 12:21 PM
It was great working with you Julie! Thank you for the kind words.
Exceptional outstanding customer service from Arnold. I will definitely be doing business again with him when the time comes.
Reply from Arnold Esparza Garcia
September 15th, 2026 03:24 PM
I'm thankful for your kind words, Olalekan. It's great to know that the service I provided met your expectations, and I look forward to assisting you again in the future. At New American Funding, ensuring a positive experience is our priority....
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Arnold was professional, kept me informed of all the steps; great follow-up and follow-through.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing