New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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We received great guidance, communication and our questions were fully answered. The team went over and above to make the process as seamless as possible. We truely appreciate the help!
Reply from Brad Pugh
February 16th, 2026 05:44 PM
I'm grateful for your feedback, Jeffrey. It's wonderful to hear that you felt well-guided and that your questions were fully addressed. It's important to me to make the process as smooth as possible, and I'm glad you experienced that support....
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Stayed on top of getting things done till the job was completed with a great personality. Awesome work around job schedule communicator love it couldn't ask for any better
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
I appreciate your kind words, Tabitha. It's always my aim to ensure everything is handled efficiently and to work around my clients' needs and schedules. If there's anything more you need or any questions come up, please feel free to reach...
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i do norm like being forced to enter a comment here
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
Tracey, thank you for sharing your feedback. If there's anything specific you'd like to discuss or any assistance you need, feel free to reach out to me directly.
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Moe Alzayadi
Moe was absolutely outstanding from start to finish. He was knowledgeable, responsive, and always took the time to explain things clearly without making the process feel overwhelming. Any time I had a question or concern, he was on it immediately...
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Reply from Moe Alzayadi
February 16th, 2026 07:38 PM
Thank you for sharing your experience, Kassem. I'm glad to hear that my approach helped you feel confident and well-supported throughout the process. It’s important to me to be proactive and transparent, and I'm pleased that these aspects stood...
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The process was clear, efficient, and handled with a high level of professionalism. Communication was, in spite of the loan process overlapping with the Christmas Season, rather timely, questions, when I had them, were answered thoroughly,...
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Reply from New American Funding - Steve Jenkin...
February 4th, 2026 02:18 PM
Thank you so much for your kind words Isaiz and congrats on your new home! It was a pleasure working with you and I hope to work with you again in the future.
Thank you for explaining everything and answering all my questions. Wonderful experience.
How everything was explained being a first time home buyer, the level of communication was above & beyond. I felt a level of care not felt by most business encouters. The entire process had some ups and downs but the end result made it all...
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Reply from New American Funding - Diana Lombar...
February 26th, 2026 11:39 PM
Johnathon, I'm really pleased to hear that you felt well-supported during your journey as a first-time home buyer. Clear communication and providing a caring experience are top priorities for me, and it's rewarding to know that it made a difference...
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Moe Hoballah
There were two incidents that occured that were with the loan processor. First was three days prior to the original closing date was a request for my IRS payment plan. This should have came months earlier when I applied for a loan and submitted...
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New American Funding - Alexis Martinez
While I wouldn't say the service was poor, there many occasions that I had to send documents and information twice because my emails were lost or not filed witth my loan documents. I thiught my loan was with NAF like my original mortgage but...
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Reply from Alexis Martinez
February 12th, 2026 03:26 PM
I appreciate your honesty in sharing your experience, Philip. I'm sorry for the inconvenience you encountered with the document handling and the unexpected underwriting process. Your feedback about these frustrations is valuable, and I take...
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I really enjoyed working with Duncan on my new loan! He made the process very easy and communicated with me extremely well throughout the process.
Reply from Duncan McCorquodale
February 2nd, 2026 03:36 PM
Hello, Eric, thanks for another 5-STAR review - the loan process is a two-way street of constant communication from both parties, you made this process easy by always being assessable, providing high quality documents, and understanding the...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing