New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Tamara Dakdouk and Dawna Cates, were both awesome representatives. They were patient and kept me abreast with each step of this process making it headache free, being my first ever refinance. I would definitely refer them to any of my constituents....
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Reply from Tamara Dakdouk
February 25th, 2026 03:45 PM
Ronald, I'm pleased to hear that your refinancing process was smooth and kept you informed throughout. I'm glad Dawna and I could assist you effectively. Thank you for considering recommending us to others. If there's anything more you need,...
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First, I already had an existing mortgage with NAF. It was only one year old when I started the process. You already knew the property from the previous appraisal of $207,000. I submitted a new appraisal of $208,000. Your underwriter didn't...
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Reply from Andrew Yee
February 25th, 2026 03:20 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Intentional commitment to excellence and consistant communication.
This applies strictly to the loan officer, as I had a great experience with Chris Loughnane.Communication and timing with the loan processor was excessively difficult, I have been expeditious on completing all my tasks only to receive radio...
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Reply from Chris Loughnane
February 24th, 2026 06:11 PM
David, I deeply appreciate you sharing your experience, and I'm glad to hear that you were satisfied with my part of the process. I truly regret that the communication and timing on the other aspects did not meet expectations, leading to challenges...
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for
Jesse Ledbetter
Jesse is on the ball. I would be delighted to partner with him again! He really felt like part of the team in helping our client get over the finish line.
Personal conversation and acknowledgement fromm Susan is more important than she realizes. Instead of working only with emails and texts which are NOT reassuring, she went to the next step with no explanation leaving me unaware of what was...
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Reply from New American Funding - Jason Lamber...
February 14th, 2026 04:32 PM
Nina, I’m really pleased to receive a perfect rating from you. It's rewarding to know that our efforts are being recognized. If there's more I can do to assist you in the future, please reach out anytime.
They went over and beyond for me I'm blessed to have purchased my second home with them.
Reply from Tamara Dakdouk
February 24th, 2026 03:03 PM
Robert, it's wonderful to hear that you felt supported throughout purchasing your second home. I'm truly pleased to have been a part of your journey. Should you need anything else, feel free to reach out.
As a realtor I usually prefer an in town lender but Nadyne changed my mind!! She was fantastic about keeping all parties informed and easy to communicate with if I had to call her. I have her contact information saved and will refer clients...
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Reply from Nadyne Pennington
April 20th, 2026 01:25 PM
Thank you for sharing your experience, Carole. I'm grateful that I could change your perspective and make the process smooth for everyone involved. I appreciate your kind words and look forward to assisting your clients in the future.
Easy to get information and upload documents
Reply from Tamara Dakdouk
February 24th, 2026 06:08 PM
Douglas, I appreciate your feedback on the information accessibility and document-upload process. I'm glad to hear that it was easy for you. If there's anything else you need or have any suggestions, feel free to reach out to me.
I've used Robyn as a lending partner for over 12 Years with nothing but success. She is a valued vendor and part of the Terry Barr Real Estate process.
911–920 of 5795
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing