New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Ariel Stoffa
Better communication. I felt as if, once I was locked into the house, all communication stopped, and I became an after thought for this team. All the realtors, title agency employees, and myself felt like the loan team didn't care about us...
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Reply from Ariel Stoffa
May 4th, 2026 08:23 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Robyn and her staff at New American Funding are exceptional at what they do! Another great transaction completed with a happy customer in her new home.
They made the process easy.
Reply from New American Funding - Manny Merlin
May 2nd, 2026 12:57 PM
I'm pleased to hear that the process felt easy for you, Thomas. If you have any more questions or need further assistance, feel free to reach out.
II am really sorry. I work in a customer service industry and I know how important it is to receive sparkling reviews and I can honestly say that I tried my best to have as much patience throughout this process as possible. That being said,...
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Reply from Chris Loughnane
May 4th, 2026 03:45 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Excellent customer care, the team was very helpful and was readily available at any time!
Reply from Robyn Rau
May 4th, 2026 01:28 PM
I'm glad to hear that you found the customer care excellent and the team helpful, Aidan. If there's anything else you need or if you have any questions, I'm here to assist you.
easy and fast
Reply from Katie Underwood
May 4th, 2026 01:18 PM
Alicia, I'm glad to hear you found the process easy and fast. Thank you for your feedback!
I bought my last house 40 years ago. A lot has changed in every way in the process of buying a house now! Michelle handled everything with ease, expertise and a lot of patience with me . She explained everything in simple, easy to understand...
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Reply from Michelle Thula
April 22nd, 2026 09:26 AM
Thank you so much for your kind words and for allowing me to be a part of your forever home Mary!
He responded promptly to emails and closing occured earlier than originally stated because he knew it was important to our client to close as soon as possible and he made it happen.
As a realtor, the lender I refer my buyers to is a direct reflection of me, so I'm very selective. Katie has earned my trust time and time again. From the very first conversation with each client, she takes the time to truly understand their...
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The team helping process my loan was amazing everyone guided me to exactly what i I needed and made no confusing situations!
Reply from Robyn Rau
May 1st, 2026 02:04 PM
I'm pleased to hear that the team was able to guide you effectively and keep the process clear, Aidan. If you have any more questions or need further assistance, please feel free to reach out.
611–620 of 5789
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing