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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,820)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,820)

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5 Star

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Was a great experience

Reply from David Whitley

August 12th, 2023 05:20 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Clearer communication. I felt ignored at many times in the process.

Reply from Jake Stanley

August 12th, 2023 02:23 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Jason worked closely with me to ensure I understood the process step by step. He stayed on top of each task throughout the loan process and made it completely effortless!

Thanks Jake, great job and great communication!

Henry and Susan. Very prompt and great communicator. Also extremely easy to reach.

Reply from Henry Llanos

August 10th, 2023 04:48 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Ty Berry was very nice. He kept in touch all the way through my loan process.

Reply from Ty Berry

August 10th, 2023 04:25 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Michelle and her team were great as we were purchasing our new build. As stressful as the process is, she did a great job of explaining everything, and also having people like Morgan helped out tremendously!

Had a great experience with the loan officer

Reply from Henry Llanos

August 9th, 2023 07:50 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

David's personality is perfect for this position. He listens and builds rapport. The process was simple for the most part. I would suggest that processing reach out earlier in the process to clarify discrepancies or questions that might require...

Reply from David Dyer

August 9th, 2023 04:33 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Jason was awesome! Such a great person.

Reply from Jason Lambert

August 9th, 2023 01:09 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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