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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,835)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,835)

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5 Star

88%

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Alexander Buckland, along with his supervisory team and supporting staff, consistently exemplifies a remarkable standard of customer service and knowledge in their field. Their commitment to excellence not only meets but exceeds expectations,...

Reply from Alexander Buckland

March 8th, 2024 02:31 PM

Thank you, Carlos, for your excellent review and for taking the time to share your positive experience with our team at New American Funding. It's heartening to hear that you've experienced the high level of dedication and professionalism we...

Working with Nick and Shawn made it qreat. Outstanding service from both

Reply from Nick Graf

March 17th, 2024 12:12 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Excellent service

Reply from Ty Berry

March 6th, 2024 10:05 PM

Hello Mr. Gazzano, thanks for taking the time to respond to the survey, it is much appreciated and it was a pleasure helping, I'm glad it came together! We'll be monitoring this for you at least every six months to see if you'd benefit from...

Always there to answer my questions and treated me with respect even though I had some credit issues

Reply from Ty Berry

March 5th, 2024 06:17 PM

Thanks so much Amy, we were glad to help, thanks for the kind words, and we sure appreciated you letting us help with this! Let me know if I can help you with anything else. Have a great day!

Paulette made the lending process easy for me and was always available. Thank you so much!

Reply from Paulette Williams

March 5th, 2024 03:25 PM

Thank you Deysi! I'm thrilled to hear that you found the lending process easy and it was a pleasure working with you :-) Thank you for your kind words and 5-star rating! Looking forward to assisting you in the future. Warm regards, Paulette...

We felt like Henry was invested in actually helping us. He advocated, clarified, and explained as well as anyone ever has.

Reply from Henry Rice

March 14th, 2024 12:39 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Michelle explained the lending process and our options without having us feel pressured to buy into an interest rate early into the process which was huge. She was "real" and we felt we could speak to her on a personal level. She "gets it"!

Reply from Michelle Thula

November 12th, 2025 01:00 PM

I appreciate your positive feedback, and I look forward to working with you again in the future!

answered all my questions prompt service

Reply from Jason Lambert

March 2nd, 2024 04:10 PM

I'm glad to hear that you found our service prompt and satisfactory, Todd. It's always a priority for me to ensure that all your questions are thoroughly addressed. Your feedback is incredibly valuable and will help us at New American Funding...

Highly efficient, clear, responsive. Outstanding professionalism in all capacities…

Reply from Jason Lambert

March 2nd, 2024 04:11 PM

I'm extremely grateful for your kind words, Colleen. Your positive feedback truly made my day. It was my pleasure to assist you and I'm glad to hear that you appreciated my efficiency, clarity, and responsiveness. Your recognition of my professionalism...

Jake was very responsive and helpful though this difficult deal. He made things much easier and completed his job with confidence. I appreciate his hard work!

Reply from Jake Stanley

March 2nd, 2024 03:39 PM

It was more than a pleasure to work with you Jessica! I hope that we work together again in the future.

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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