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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,835)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,835)

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5 Star

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Everyone was very friendly and helpful throughout the entire process.

Reply from Ty Berry

March 22nd, 2024 07:37 PM

Hello Mr. Upchurch, thanks very much for the kind words, we really appreciate that and I'm glad the experience was a good one! Let me know if there is anything else I can help with. We'll monitor your loan over time for opportunities to lower...

He was professional, prompt and knowledgeable.

Josh was very quick to respond, very professional and he worked at solving any issues in a timely manner.

Reply from Josh Morrow

March 20th, 2024 09:52 PM

I truly appreciate your generous review, Barbara. I'm delighted to hear that you had a positive experience with my service. I strive to ensure quick response times and professionalism in every interaction. Your feedback is a great motivation...

Not only was the client overly disappointed with Jake but the lack of knowledge and communication makes New American Funding look bad. As an agent I would call asking questions about things on the appraisal and Jake would say he would call...

Scott was attentive and positive during the whole process.

Reply from Scott Burger

March 30th, 2024 02:51 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Michael and Rachel were both very helpful at every step of the process and kept me informed at all times.

Great Communication and fast responses .

Reply from Divah Mae Mosley

March 30th, 2024 02:07 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

I can't express enough gratitude for the exceptional service provided by Josh during my mortgage credit process. From the moment I reached out to him, he demonstrated a level of professionalism and expertise that immediately put me at ease....

Reply from Josh Morrow

March 20th, 2024 02:57 PM

I'm humbly grateful for your kind words, Vinod! It was my pleasure to assist you through the mortgage process. Your appreciation for my work truly means a lot. It's important to me to make sure that my clients understand every step of the process,...

Communication

Reply from Thomas Waters

March 29th, 2024 02:19 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

I used Jimmy for my initial mortgage and he was fantastic then and knew I would have him help me through the refinance process and it was still a great experience. Very professional and very hard working to get everything together quickly!

Reply from Jimmy Richards

July 9th, 2026 07:13 PM

Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.

3301–3310 of 5835

About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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