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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,835)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,835)

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5 Star

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Jason is knowledgeable, personable, and easy to work with. He answered my many questions and helped me prepare for the purchase with confidence. When the time came to start the loan process, Jason and the New American Funding team guided me...

Reply from Jason Tiburzi

April 4th, 2024 04:16 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

They are a great team and the communication level was always excellent. They also went out of their way to make sure we closed early. Great experience and very smooth transaction.

Very helpful

Reply from Robert Bell

April 4th, 2024 02:53 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Henry was very kind and patient. He tried to make sure that we were at closing as soon as he could.

Reply from Henry Rice

April 3rd, 2024 05:48 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Mislead on processes Mislead on amounts of funding Awful communication Long drawn out process

Reply from Dennis Costa

April 3rd, 2024 03:40 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Great service and very professional!!

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Both Jason and Brian provided me with an excellent customer service experience. The response time was great. If it was after hours they got back with me within a timely manner. If I was unclear on questions and or documents, they made time...

Reply from Jason Lambert

March 24th, 2024 01:49 PM

I'm truly grateful for your kind words, Myrtle. Having the opportunity to guide you through your questions and concerns was a pleasure. As a part of the New American Funding team, we strive to provide the utmost level of customer service and...

Efficient and smooth transaction

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

Thanks Sean! Really a pleasure working with you!

Josh was available at all times when i had questions. He provided great service and he made the loan process easy for me as a first time home buyer.

Reply from Josh Morrow

March 25th, 2024 01:38 PM

I'm truly grateful for your kind words, Anna! It was a pleasure assisting you with your first home buying process. I strive to make the loan process as seamless and straightforward as possible for all my clients at New American Funding. If...

Robert stayed on top of the whole process and kept me up to date in a professional and courteous manner. Great Guy

Reply from Robert Bell

April 2nd, 2024 02:11 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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