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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,835)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,835)

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5 Star

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The process was fairly simple and straightforward.

Reply from Robert Bell

April 19th, 2024 04:37 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Every time I had any questions or any problems and needed help he answered them immediately with no wait time

Reply from Thomas Phillips II

April 19th, 2024 02:06 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Robyn was a pleasure to work with! She work round the clock to ensure my loan went smoothly for my new home!

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Jason was always available and went the extra mile to make sure things got done. I really appreciate how hard he worked for me to get the loan done. He is an asset to your company!!

Reply from Jason Tiburzi

April 16th, 2024 09:03 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

I was totally impressed with the speed and accuracy and communication of your company. End of your agent. Absolutely enjoyed the experience.

She made the process smooth and easy. And I was not expecting that. It was great.

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

When you’re going into buying a home Andrew Yee should have a seat at the table because for me he exceeded every expectation and left me very confident even though we were far apart but he answered every phone call every e-mail every question...

Our experience was mixed. Communication seemed hit or miss as we had to resend items multiple times. Robert and Susan were helpful and kind and were the GREAT part of our experience, but the underwriter seemed uncertain of what was needed and...

Reply from Robert Bell

April 13th, 2024 03:25 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The communication with everyone was great for the most part. I think there was just a break at some point when the loan had to be restructured and the way we found out was less than desirable. Overall, it truly was smooth sailing and Jason...

Reply from Jason Lambert

April 3rd, 2024 02:20 PM

Thank you, Brandi, for your honest feedback and for the 5-star rating. I'm glad to hear that your overall experience was smooth sailing and that Shawn and I were able to provide prompt and kind responses to your inquiries. I apologize for any...

Both Ty and Susan kept me in the loop of the progress of the loan almost daily. The process was very easy and quick!

Reply from Ty Berry

April 3rd, 2024 07:59 PM

Thanks so much Julie, it was our pleasure and glad everything went well! We'll monitor your loan over time to look for opportunities to lower your interest rate as the rates come back down. Thanks again and have a great afternoon! Thanks for...

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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