New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - Paul Morgan
Lack of communication. Sent emails before closing and no response
Reply from Paul Morgan
May 21st, 2024 03:00 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Charlotte| Consumer Direct
Great experience!
Reply from David Brown
May 20th, 2024 09:57 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Robyn, Christie and the entire NAF team went above and beyond to get a loan closed for buyers that were not my clients (was the listing agent) and accomplished in 4 weeks what a prior lender did not even come close to doing in 10 weeks. Truly...
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We’ve worked with Michelle twice for our mortgage servicing needs. She’s knowledgeable was an absolute pleasure to work with. Would recommend her in a heartbeat.
Reply from Michelle Thula
November 12th, 2025 01:00 PM
I really appreciate your positive feedback and look forward to staying connected!
Katy and Lee were extremely responsive and worked as a true team to help our buyers. I could not be happier with them and their process. They exhibited knowledge and top tier customer service. Thank you!
Reply from Katy Shelton
June 3rd, 2024 02:55 PM
It takes a team, and we were lucky to have you on our team. Look forward to working with you again!
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New American Funding - Josh Morrow
Friendliness and answering questions
Reply from Josh Morrow
May 9th, 2024 02:58 PM
I'm thrilled to hear that you had such a positive experience, Jenna. At New American Funding, we always strive to be as friendly and helpful as possible, so I'm glad to know that I was able to meet your expectations. Your feedback, particularly...
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Everyone did their part and although all players weren’t as punctual as others we made it to the finish line all together and that’s what matters most.
The entire process from beginning to end was simple and stress free. I felt valued as a customer. I will definitely recommend NAF and Jake without a doubt.
I used Henry for my mortgage and it did not end so well, but he did everything he could to make me happy, which is why I used him again for a refi. This process was much smoother and problem free! Thank you Henry!
Reply from Henry Rice
May 18th, 2024 02:09 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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New American Funding - Josh Morrow
Josh was very involved throughout the entire transaction! He was prompted on gettIng updated PAL and on answering any questions!!
Reply from Josh Morrow
May 8th, 2024 01:21 PM
Thanks so much for the wonderful review, Melissa! I'm happy to hear that you were satisfied with the transaction process. Ensuring that you stay informed and have all your questions answered promptly is always my top priority. I'm looking forward...
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3181–3190 of 5836
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing