New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - Paul Morgan
Waiting in the rest of the finances to be process, I believe the customer should continue to be contacted to the whole process is complete
Or a copy of the pay off checks sent to the customer for his or her records
Reply from Paul Morgan
May 28th, 2024 11:20 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jason was very helpful and explained everything clearly.
Reply from Jason Lambert
May 17th, 2024 04:14 PM
Thanks for your kind words and review Jose. I look forward to working with you in the future!
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New American Funding - Scott Burger
Scott and Susan kept me informed during the process returned all my emails and phone calls. Both We’re great to work with.
Reply from Scott Burger
May 26th, 2024 05:45 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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Paulette Williams
Paulette was great,she always answered our calls,text,and emails,she answered all of our questions that helped us understand how the process worked,we are so thankful for her.
Reply from Paulette Williams
May 24th, 2024 10:45 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Better communication within your departments. It was not Jason's fault but there was a hang-up and it was not brought to anyone's attention which delay our refi. Jason was on top of it once he found out. I was not very impress with Shawn. Shawn...
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Reply from Jason Lambert
May 14th, 2024 04:35 PM
Thanks for taking the time to leave a review, Susan. I'm sorry to hear about the communication issues you experienced. It's important for us at New American Funding to streamline our internal communication and ensure our customers are kept...
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Considering the beast of closing and the anxiety that goes along with the process, this was one of the easiest closings I experienced. Could there have been more communication, yes, but in this hurry up and wait society Jason and Marlo did...
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Reply from Jason Lambert
May 14th, 2024 04:35 PM
I'm really appreciative of your feedback, Spring. It's fantastic to hear you found the closing process easy with us at New American Funding. I do take your point about communication and will strive to improve on this aspect in future. Glad...
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Paulette Williams
Paulette was absolutely the best!! Explained everything so we could understand and always was willing to answer our questions, and help any way she could
Reply from Paulette Williams
May 24th, 2024 02:12 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Jason was quick to respond and very knowledgeable
Reply from Jason Tiburzi
May 23rd, 2024 02:08 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Charlotte| Consumer Direct
I wanted to be able to speak to Nick a couple times on the phone. 98% of our communication was done via text….even though I would specifically ask him to please call me. VERY FRUSTRATING!!!!
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New American Funding - Divah Mae Mosley
Was a good experience. No complaints.
Reply from Divah Mae Mosley
May 21st, 2024 04:10 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
3171–3180 of 5836
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing