

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great communication, knowledge and flexibility
Reply from Paulette Williams
June 1st, 2024 02:02 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Robert was absolutely fantastic to work with. He listened completely, worked to get what we needed, and truly cared about us as people. He was easy to get ahold of and receptive to our questions. He worked diligently to find the answers to...
read more
Reply from Robert Bell
June 1st, 2024 08:31 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
I was matched with a loan agent four different times during my 30 day closing process. Each time an agent stopped working with me, they did not reach out to let me know I had been reassigned and did not respond to my communications when I reached...
read more
Reply from Washington Ryles
May 22nd, 2024 12:18 PM
Thanks for the feedback David! Im glad I was able to jump in and see it through to the end. Enjoy your new home!
Thank you Katie!
Reply from Katie Underwood
November 25th, 2025 05:59 PM
Thank you so much for the review! I loved working with you and will keep in touch moving forward.
Jimmy is an outstanding loan officer. He made sure we were aware of everything and anything and always answered our questions day in and day out.
Reply from Jimmy Richards
July 9th, 2026 07:13 PM
I'm grateful for your 5-star review! It was great working with you.
Jimmy is always the best to work with. He goes above and beyond, and is the most knowledgeable lender I work with.
Reply from Jimmy Richards
July 9th, 2026 07:13 PM
I’m so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.
Adam communicated every step, there ere no surprises. He was very easy to reach with questions.
Reply from Adam Yang
May 31st, 2024 12:57 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
He was terrible at communicating and responding. We made it to the closing table with the wrong closing instructions. Title was instructed that buyer was contingent on closing their current property when in fact they were not. How does a loan...
read more
It was a smooth and easy process.
Reply from Jason Lambert
May 20th, 2024 02:07 PM
I'm thrilled to hear that you found the process smooth and easy, Jennifer. Your feedback is greatly appreciated. I'm always here to provide top-notch service at New American Funding. Thanks for the 5-star rating and don't hesitate to reach...
read more
Professional at what and how they went about everything and every question that was asked
Reply from Brittany Short
May 28th, 2024 07:03 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
3161–3170 of 5836
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing