

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
It was professional, honest, and smooth.
Reply from Erik Elsasser
November 4th, 2024 02:18 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
Quick response via email and text and phone calls. Down to earth and explains everything
Reply from Ryan Tapp
October 24th, 2024 02:30 PM
Congrats Linda! It was a pleasure helping you and your family purchase your new home. I am happy to have been on your team for this process. You made it easy on me too. You're AWESOME!
I was guided through the entire process very clearly.
Reply from Joe Olivere
November 3rd, 2024 02:00 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Jason was easy to get in touch, with always returned My calls, and followed up on any questions I might have had.
Reply from Jason Lambert
October 24th, 2024 12:57 PM
I'm glad to hear that you had a positive experience, Bernard! Communication is a priority for me and it's heartening to know that my commitment to stay in touch and answer your questions has made a difference. Thanks for the 5-star review and...
read more
Dealing directly with Michelle. She stayed on top of everything. Very professional and kind. Will ask for her if I have any future dealings with my mortgage regarding refinancing due to a lower interest rate.
Reply from Michelle Thula
November 12th, 2025 01:00 PM
Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.
Mostly the interaction with Alyssa how she was able to answer all my questions.
Reply from Alyssa Shivmangal
November 2nd, 2024 05:54 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Our lending agent Katie has been nothing short of amazing! She worked tirelessly day in and day out to get us approved, constantly crunching numbers and making sure we thoroughly understood our loan. Even when we forgot details and asked the...
read more
Reply from Katie Underwood
November 25th, 2025 05:59 PM
I really appreciate your positive feedback and look forward to staying connected!
It was seamless, no headaches and every step of the way, i did not feel loss. The final result gladdens my heart
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Frequent status updates and good communication
Reply from Lee Rogers
November 1st, 2024 06:08 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Communication was wonderful. They were easy to work with and always accessible.
Reply from Joe Olivere
October 31st, 2024 06:36 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
2831–2840 of 5834
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing